Medical Source Store review | Loox

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Sarah H.Verified
The worst customer service.
Infrared Heat Wand
Purchased item
Infrared Heat Wand
"I never received the item. It was confirmed b..."
Clayton J.Verified
No
Swivel Seat Cushion
Purchased item
Swivel Seat Cushion
"It's perfect, works great!"
Matthew S.Verified
failure to contact or communicate about order details, tracking of package or expected delivery date.
360 degree Deluxe Pivoting Cane Tip by Blue Jay
Purchased item
360 degree Deluxe Pivoting Cane Tip by Blue Jay
"there is a screw on the inside that prevents..."
Shirley M.Verified
Shipping took a little longer than expected, however I was kept informed via email.
Thermophore Classic Petite Moist Heating Pad 4 x 17 Inch
Purchased item
Thermophore Classic Petite Moist Heating Pad 4 x 17 Inch
"This is just what the doctor ordered! I have..."
David O.Verified
👍👍👍👍👍
Drive Penguin Pediatric Compressor Nebulizer with Disposable Neb Kit EA/1
Purchased item
Drive Penguin Pediatric Compressor Nebulizer with Disposable Neb Kit EA/1
"Excellent"
Carolyn H.Verified
Not now
Pedifix Visco Gel Fabric Covered Finger Protector Small EA/1
Purchased item
Pedifix Visco Gel Fabric Covered Finger Protector Small EA/1
"Winter has made my hands dry and I have an op..."
Peggy T.Verified
Really like this bedside chair!
ProBasics Drop Arm Commode
Purchased item
ProBasics Drop Arm Commode
"Arrived in good condition. Good timing. Previ..."
Katherine D.Verified
How do I return it??
Snap-On Walker Basket with Insert and Cup Holder EA/1
Purchased item
Snap-On Walker Basket with Insert and Cup Holder EA/1
"When I put something in the basket, the walke..."
Christopher S.Verified
no
Get Your Sock On Sock Aid with Foam Handles
Purchased item
Get Your Sock On Sock Aid with Foam Handles
"It works as advertised."
Stacy C.Verified
The other product was so poorly designed and of such cheap materials that it broke immediately.
Sock Aid Formed with Foam Handles EA/1
Purchased item
Sock Aid Formed with Foam Handles EA/1
"Very helpful. Easy and painless. I would say..."
Charles M.Verified
NO!
ELEVATE ME SOFTLY Blue Jay 4 Raised Soft Toilet Seat
Purchased item
ELEVATE ME SOFTLY Blue Jay 4 Raised Soft Toilet Seat
"I didn’t get the size I wanted. I got a four..."
Gregory B.Verified
Nope
360 degree Deluxe Pivoting Cane Tip by Blue Jay
Purchased item
360 degree Deluxe Pivoting Cane Tip by Blue Jay
"I want to return the items ...."
Tracy W.Verified
No
Nylon Covered Toe Cap Large
Purchased item
Nylon Covered Toe Cap Large
"It works well"
Paul A.Verified
Call me
FreeStyle Lite Blood Glucose Test Strips – 100 Count
Purchased item
FreeStyle Lite Blood Glucose Test Strips – 100 Count
"Two e mails of an issue have gone unanswered..."
Jessica T.Verified
I ordered this product right after Christmas, the busiest time of the year for shipping products. It took a while to receive it, but once I emailed inquiring about it, I received a prompt response and soon my package, so I appreciate the great customer service
Sombra Warm Pain Relief Arthritis & Back Pain 8 oz Jar
Purchased item
Sombra Warm Pain Relief Arthritis & Back Pain 8 oz Jar
"I suffer with lower back pain and my co-worke..."
Craig Y.Verified
N/A
Blue Jay Complete Relief Trigger Point Self Massager
Purchased item
Blue Jay Complete Relief Trigger Point Self Massager
"Thank you"
Robert C.Verified
Took money right away but took 4 weeks to ship. That's not good
Ensure Plus High Protein Chocolate Flavor 8 oz Reclosable Carton EA/1
Purchased item
Ensure Plus High Protein Chocolate Flavor 8 oz Reclosable Carton EA/1
"Took way to long to ship. Wife had surgery an..."
Don C.Verified
Poor and inaccurate information regarding shipping
Hip Chair Deluxe Dark Brown
Purchased item
Hip Chair Deluxe Dark Brown
"The chair is sturdy and good quality and was..."
Audrey T.Verified
How can I review my order when I have not received my order.
Sombra Warm Pain Relief Arthritis & Back Pain 8 oz Jar
Purchased item
Sombra Warm Pain Relief Arthritis & Back Pain 8 oz Jar
"I still have not received my order."
Wendy H.Verified
Medical Sourse has not responded to my efforts to have an issue resolved.
Bariatric Heavy Duty Offset Cane Aluminum Adjustable 37 in to 46 in Tall EA/1
Purchased item
Bariatric Heavy Duty Offset Cane Aluminum Adjustable 37 in to 46 in Tall EA/1
"I ordered 2 of these canes. One was fine, as..."
Gabriela D.Verified
The service was prompt and very accurate.
Gel Overlay Protekt Pressure Redistribution EA
Purchased item
Gel Overlay Protekt Pressure Redistribution EA
"It was exactly what I needed!"
Phillip M.Verified
Thanks . Phillip
Mattress Protector Zippered Full 54 x 75 x 9 EA/1
Purchased item
Mattress Protector Zippered Full 54 x 75 x 9 EA/1
"Seems great. Hopefully the plastic won’t tear..."
Douglas C.Verified
No
Eggcrate Foam Heel and Elbow Protector Deluxe Pair
Purchased item
Eggcrate Foam Heel and Elbow Protector Deluxe Pair
"I would like it more if the Velcro landing ar..."
Roger Z.Verified
No
Wood Cane Mahogany 7/8"x36" EA/1
Purchased item
Wood Cane Mahogany 7/8"x36" EA/1
"I am very pleased with this cane, it serves m..."
Lee Anne C.Verified
Very easy to order. I ordered it in December and they got it in January, but it was Christmas, so it was OK. I wasn't expecting it in December due to the holiday.
Thermophore MaxHeat Large/Back Size (14 x27 )
Purchased item
Thermophore MaxHeat Large/Back Size (14 x27 )
"I sent one to each of my friends in Florida w..."
Charles R.Verified
No..
Raised Toilet Seat w/ Lock & Padded Removable Arms Retail
Purchased item
Raised Toilet Seat w/ Lock & Padded Removable Arms Retail
"This is the second seat we purchased.. helps..."
Jane T.Verified
No
Swivel Seat Cushion
Purchased item
Swivel Seat Cushion
"I bought it for my husband who had a stroke a..."
Alexandra L.Verified
no
Hip Chair Deluxe Dark Brown
Purchased item
Hip Chair Deluxe Dark Brown
"Great chair; love it."
Steven T.Verified
not honest in dealing with the public. Be cautious in dealing with this company!
Elevated Toilet Seat Secure Bolt Bariatric 600 lb Capacity
Purchased item
Elevated Toilet Seat Secure Bolt Bariatric 600 lb Capacity
"It stated on the box for the raised toilet s..."
Vishnu B.Verified
Light strong and hickory. The same cane costs $40 elsewhere.
Wood Cane 0.88 x 36 Inch Natural EA/1
Purchased item
Wood Cane 0.88 x 36 Inch Natural EA/1
"Cane came fast and it looks like hickory. Its..."
Michael P.Verified
Company is incredibly non-responsive.
Ensure Plus High Protein Chocolate Flavor 8 oz Reclosable Carton EA/1
Purchased item
Ensure Plus High Protein Chocolate Flavor 8 oz Reclosable Carton EA/1
"I ordered this over 5 weeks ago and still hav..."
Nicholas A.Verified
It's the best thing I ever did Thanks for the great service
FreeStyle Lite Blood Glucose Test Strips – 100 Count
Purchased item
FreeStyle Lite Blood Glucose Test Strips – 100 Count
"It's just great the service is excellent Tha..."
Chris S.Verified
……….
FreeStyle Lite Blood Glucose Test Strips – 100 Count
Purchased item
FreeStyle Lite Blood Glucose Test Strips – 100 Count
"……"
John G.Verified
they sent my package to dallas,i live in mass,however mistakes happen and it was remedied by staff and package arrived a week late due to being sent from chicago to dallas
Tubular-Foam Toe Bandage – Pack of 3, Large
Purchased item
Tubular-Foam Toe Bandage – Pack of 3, Large
"product as advertised"
Loretta W.Verified
Was easy to find on the site and easy ordering.
Water Bottle Hot/Cold-Blue Jay with Douche & Enema System
Purchased item
Water Bottle Hot/Cold-Blue Jay with Douche & Enema System
"It was exactly what I was looking for."
Thomas F.Verified
Ok
Walker Coasters Tennis Ball Yellow Pair EA/1
Purchased item
Walker Coasters Tennis Ball Yellow Pair EA/1
"Smooth,, easy to install,, feels nice,, check..."
Dawn D.Verified
Thank you
Drive Junior Folding Walker with 5" Wheels and Trigger Release
Purchased item
Drive Junior Folding Walker with 5" Wheels and Trigger Release
"Thank you, was exactly what we needed"
Lori S.Verified
It was easy to order and product arrived in a timely manner.
Ensure Plus High Protein Chocolate Flavor 8 oz Reclosable Carton EA/1
Purchased item
Ensure Plus High Protein Chocolate Flavor 8 oz Reclosable Carton EA/1
"Items arrived as soon expected. The Ensure..."
Mark G.Verified
Everything was handled in a very business like fashion. Showed great respect for the customer.
Wood Cane Natural 1"x36" EA/1
Purchased item
Wood Cane Natural 1"x36" EA/1
"Most reasonable price and great service. High..."
Jessica R.Verified
Had an easy time finding what i needed. Thank you for being open!
Blue Jay Complete Support Medical Legwear Firm Compression Stockings Large Black 20-30mmHg Below Knee Closed Toe
Purchased item
Blue Jay Complete Support Medical Legwear Firm Compression Stockings Large Black 20-30mmHg Below Knee Closed Toe
"The compression socks work and fit great. I u..."
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