Before purchasing, I confirmed that the item would be returnable, as I was concerned it might not look the same in person as it did online. Unfortunately, that concern turned out to be valid. As soon as I opened the box, I was disappointed—the product photographs well, but in person, it falls flat.
I submitted a return request within 24 hours, expecting a straightforward process based on the company’s “no questions asked” policy. Instead, the experience has been frustrating and drawn out. I’ve