The Cloud Slides company is the worst. I ordered 3 prs of Cloud Slides and never received them. I have Ring doorbell video showing that they were never delivered. I went back and forth with Customer Service several times and finally they said they would replace for a fee of $9.95 even tho I had shipping insurance. I asked for a refund, I'm not paying more $. They never replied to several emails requesting a refund. They ghosted me and I never received a refund. I'm out $82.88.