Emerald Struts Store review | Loox

Emerald Struts store reviewsSee product reviews

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David M.
Useless being understated...
Ford Focus Mk2 (Facelift) - Number Plate Lights
Purchased item
Ford Focus Mk2 (Facelift) - Number Plate Lights
"Ordered on the 17th January. Haven't received..."
Sunny D.
Scam? Poor Customer service? Lazy? Or just a waste of time? Trash company
BMW Hub Cap Badge Covers
Purchased item
BMW Hub Cap Badge Covers
"Never arrived, emails not responded to. Absol..."
S J.
How can I leave a review what I haven’t had this delivered you haven’t answered any of my emails, WhatsApp of social media, I have requested for my money back, the customer service needs to learn to communicate and if you are under staff then I strongly suggest getting in more. Never recommend you
Ford Fiesta MK7 & 7.5 Automatic Boot Struts
Purchased item
Ford Fiesta MK7 & 7.5 Automatic Boot Struts
"How can I leave a review when I haven’t had t..."
Jaein L.
Service 1/10 :-(
VW Scirocco MK3 Automatic Boot Struts
Purchased item
VW Scirocco MK3 Automatic Boot Struts
"I completed the payment after confirming that..."
Garry H.
No response from you after numerous emails chatbot and instagram messages. But struts do make up for the lack of customer service.
VW Scirocco MK3 Automatic Boot Struts
Purchased item
VW Scirocco MK3 Automatic Boot Struts
"Brilliant item cannot fault😁. Easy to fit."
Ben R.
Awful customer service, they do not respond to you at all!
Audi 8V S3/RS3/A3 Automatic Boot Struts
Purchased item
Audi 8V S3/RS3/A3 Automatic Boot Struts
"I wouldn’t know what they are like because I..."
Sam P.
Poor communication
Volvo V40 MK2 Automatic Boot Struts
Purchased item
Volvo V40 MK2 Automatic Boot Struts
"The product is good but delivery took a month..."
Roy D.
As previously stated, You can fix this by speaking to me and not just spout excuses
VW Golf MK7 & 7.5 Automatic Boot Struts
Purchased item
VW Golf MK7 & 7.5 Automatic Boot Struts
"Can't tell you how good the product was becua..."
Paul M.
Bit slow to send but got there eventually
Strut Starter Kit
Purchased item
Strut Starter Kit
"Nice bit to freshen up what iv already got"
Christian M.
Please send them, I have contacted you about this
VW Golf MK7 & 7.5 Automatic Boot Struts
Purchased item
VW Golf MK7 & 7.5 Automatic Boot Struts
"I still haven’t received my gas struts, yet y..."
Ruariri W.
Terrible communication, refunded me wrong order after giving them the correct order number several times.
VW Golf MK7 & 7.5 Automatic Boot Struts
Purchased item
VW Golf MK7 & 7.5 Automatic Boot Struts
"Haven't received them, and got refunded the w..."
Rob W.
Great service
Ford Performance Number Plate Holder Set Of 2
Purchased item
Ford Performance Number Plate Holder Set Of 2
"Great product"
Emma R.
Simple to order Fast delivery and informed at each step
Ford Focus MK4 & 4.5 Automatic Boot Struts
Purchased item
Ford Focus MK4 & 4.5 Automatic Boot Struts
"Brough as a present. He loves them Easy to fi..."
Colin W.
Says 48h delivery, try 4 weeks .
Ford Fiesta MK7 & 7.5 Automatic Boot Struts
Purchased item
Ford Fiesta MK7 & 7.5 Automatic Boot Struts
"It took forever to arrive so I had given up o..."
Peter D.
Nope
BMW E87 Automatic Boot Struts
Purchased item
BMW E87 Automatic Boot Struts
"Works great!!"
Derrick B.
No
Ford Focus MK3 & 3.5 Automatic Boot Struts
Purchased item
Ford Focus MK3 & 3.5 Automatic Boot Struts
"Delivery very slow and Sent email explaining..."
Riley T.
No human reply when chasing up my order. The only contact I got was a WhatsApp bot.
Ford Fiesta MK7 & 7.5 Automatic Boot Struts
Purchased item
Ford Fiesta MK7 & 7.5 Automatic Boot Struts
"Very very good product. Very easy to install..."
Robin W.
Order not received after 5 weeks and no response from emails sent.
VW Golf MK7 & 7.5 Automatic Boot Struts
Purchased item
VW Golf MK7 & 7.5 Automatic Boot Struts
"My order has still not arrived. My son and I..."
Ellis T.
Bad reply time
REAR BUMPER EXTENSION OPEL CORSA D
Purchased item
REAR BUMPER EXTENSION OPEL CORSA D
"Diffuser came in black, no description saying..."
Mr E.
Customer service appalling. I want to return the item and have not heard anything back yet.
BMW F22/87 BMW Automatic Boot Struts
Purchased item
BMW F22/87 BMW Automatic Boot Struts
"I emailed countless times with no response, t..."
Brenden H.
Avoid. Takes your money. Ignores your messages. Never received the product. Ordered over a month ago and have yet to receive my order or my money back. AVOID
Volvo V40 MK2 Automatic Boot Struts
Purchased item
Volvo V40 MK2 Automatic Boot Struts
"Here are my amazing emerald struts that I ord..."
Paul M.
Struts arrived almost three weeks late and despite numerous efforts to contact, no one returned my emails or calls. Poor, very poor.
Audi 8V S3/RS3/A3 Automatic Boot Struts
Purchased item
Audi 8V S3/RS3/A3 Automatic Boot Struts
"I paid for 48 hour delivery which took almost..."
Ryan H.
Very poor communication very disappointing
Emerald Struts Lanyard
Purchased item
Emerald Struts Lanyard
"Haven’t received anything from the company"
Ian B.
Refund please!
Mini R56 Automatic Boot Struts
Purchased item
Mini R56 Automatic Boot Struts
"Ordered on the 28th December, status updated..."
Tim G.
Thanks
Strut Tailgate Clamp Tool
Purchased item
Strut Tailgate Clamp Tool
"It made the job of fitting the struts easy an..."
Martin O.
Useless amd dishonest.
Ford Fiesta MK7 - Number Plate Lights
Purchased item
Ford Fiesta MK7 - Number Plate Lights
"21 days to be delivered. Exact same product i..."
Stuart P.
Would no recommend. Service does not live up to the promise.
Audi 8P S3/RS3/A3 Automatic Boot Struts
Purchased item
Audi 8P S3/RS3/A3 Automatic Boot Struts
"Slow delivery, and arrived in a taped up box..."
Leon J.
Very good came in the post really quick
BMW F40 Automatic Boot Struts
Purchased item
BMW F40 Automatic Boot Struts
"Really pleased with the struts, they were a b..."
Stefan M.
Disappointed at all!
VW Golf MK7 & 7.5 Automatic Boot Struts
Purchased item
VW Golf MK7 & 7.5 Automatic Boot Struts
"Don’t receive the item and you ask about feed..."
Beth H.
Took 2 weeks to dispatch
Audi 8V S3/RS3/A3 Automatic Boot Struts
Purchased item
Audi 8V S3/RS3/A3 Automatic Boot Struts
"Took nearly 2 weeks just to dispatch"
Collin S.
Worst company regarding customer service I have ever dealt with.
BMW F40 Automatic Boot Struts
Purchased item
BMW F40 Automatic Boot Struts
"Your communication has been notably absent. I..."
Derek H.
Excellent service
Ford Focus MK4 & 4.5 Automatic Boot Struts
Purchased item
Ford Focus MK4 & 4.5 Automatic Boot Struts
"Excellent quality..work brilliantly would hig..."
Christopher W.
Abysmal customer service
Ford Fiesta MK8 & 8.5 Automatic Boot Struts
Purchased item
Ford Fiesta MK8 & 8.5 Automatic Boot Struts
"Very easy to install (managed to do it on my..."
Murray L.
Better shipping tracking
Ford Fiesta MK7 & 7.5 Automatic Boot Struts
Purchased item
Ford Fiesta MK7 & 7.5 Automatic Boot Struts
"Great buy"
George C.
Awesome company to deal with and very freindly.
BMW E87 Automatic Boot Struts
Purchased item
BMW E87 Automatic Boot Struts
"Great product, would have installed these yea..."
Marcus O.
Terrible company
BMW F40 Automatic Boot Struts
Purchased item
BMW F40 Automatic Boot Struts
"Can’t say if I like or not as it’s been nearl..."
Tim P.
No communication from yourselves
BMW F40 Automatic Boot Struts
Purchased item
BMW F40 Automatic Boot Struts
"It didn’t arrive for nearly three weeks. I’ve..."
Sam G.
Fast dispatch and carefully packaged
Ford Fiesta MK7 & 7.5 Automatic Boot Struts
Purchased item
Ford Fiesta MK7 & 7.5 Automatic Boot Struts
"Fantastic item with a reasonable price!"
Ciara M.
Nah
Audi A1 MK2 Automatic Boot Struts
Purchased item
Audi A1 MK2 Automatic Boot Struts
"Great Convenience, but needs Some Muscle I re..."
Joel H.
Need to get better at replying to customers
VW Golf MK7 & 7.5 Automatic Boot Struts
Purchased item
VW Golf MK7 & 7.5 Automatic Boot Struts
"Want to start a return , but you haven’t rep..."
Emerald Struts store reviewsVisit store