Mark S.

I haven’t received my order from 25th January 2026 this is disappointing I have tried emails and WhatsApp but still waiting for an update. I am now having to raise a dispute with my bank to recover the funds.

Purchased item

BMW F40 Automatic Boot Struts

"I haven’t received the struts"

Joshua P.

Order hasnt arrived. Customer service no existent

Purchased item

BMW F40 Automatic Boot Struts

"Order hasnt been delivered. And no communicat..."

Mike P.

.

Purchased item

Ford Focus MK3 & 3.5 Automatic Boot Struts

"Good service, good product well-made does exa..."

Neil B.

Where is my order? It’s a joke now no updates impossible to get in touch!!

Purchased item

Lithium Grease

"Where is my order? It’s a joke now no updates..."

Brendan W.

Lack of communication.......item not arrived.

Purchased item

Ford Focus MK2 Bonnet Struts

"Item not arrived yet.......slow response to m..."

Richard A.

Sort my order out then I will comment.

Purchased item

BMW F40 Automatic Boot Struts

"You could improve by actually sending my orde..."

David M.

Useless being understated...

Purchased item

Ford Focus Mk2 (Facelift) - Number Plate Lights

"Ordered on the 17th January. Haven't received..."

Sunny D.

Scam? Poor Customer service? Lazy? Or just a waste of time? Trash company

Purchased item

BMW Hub Cap Badge Covers

"Never arrived, emails not responded to. Absol..."

S J.

How can I leave a review what I haven’t had this delivered you haven’t answered any of my emails, WhatsApp of social media, I have requested for my money back, the customer service needs to learn to communicate and if you are under staff then I strongly suggest getting in more. Never recommend you

Purchased item

Ford Fiesta MK7 & 7.5 Automatic Boot Struts

"How can I leave a review when I haven’t had t..."

Jaein L.

Service 1/10 :-(

Purchased item

VW Scirocco MK3 Automatic Boot Struts

"I completed the payment after confirming that..."

Garry H.

No response from you after numerous emails chatbot and instagram messages. But struts do make up for the lack of customer service.

Purchased item

VW Scirocco MK3 Automatic Boot Struts

"Brilliant item cannot fault😁. Easy to fit."

Ben R.

Awful customer service, they do not respond to you at all!

Purchased item

Audi 8V S3/RS3/A3 Automatic Boot Struts

"I wouldn’t know what they are like because I..."

Sam P.

Poor communication

Purchased item

Volvo V40 MK2 Automatic Boot Struts

"The product is good but delivery took a month..."

Roy D.

As previously stated, You can fix this by speaking to me and not just spout excuses

Purchased item

VW Golf MK7 & 7.5 Automatic Boot Struts

"Can't tell you how good the product was becua..."

Paul M.

Bit slow to send but got there eventually

Purchased item

Strut Starter Kit

"Nice bit to freshen up what iv already got"

Christian M.

Please send them, I have contacted you about this

Purchased item

VW Golf MK7 & 7.5 Automatic Boot Struts

"I still haven’t received my gas struts, yet y..."

Ruariri W.

Terrible communication, refunded me wrong order after giving them the correct order number several times.

Purchased item

VW Golf MK7 & 7.5 Automatic Boot Struts

"Haven't received them, and got refunded the w..."

Rob W.

Great service

Purchased item

Ford Performance Number Plate Holder Set Of 2

"Great product"

Emma R.

Simple to order Fast delivery and informed at each step

Purchased item

Ford Focus MK4 & 4.5 Automatic Boot Struts

"Brough as a present. He loves them Easy to fi..."

Colin W.

Says 48h delivery, try 4 weeks .

Purchased item

Ford Fiesta MK7 & 7.5 Automatic Boot Struts

"It took forever to arrive so I had given up o..."

Peter D.

Nope

Purchased item

BMW E87 Automatic Boot Struts

"Works great!!"

Derrick B.

No

Purchased item

Ford Focus MK3 & 3.5 Automatic Boot Struts

"Delivery very slow and Sent email explaining..."

Riley T.

No human reply when chasing up my order. The only contact I got was a WhatsApp bot.

Purchased item

Ford Fiesta MK7 & 7.5 Automatic Boot Struts

"Very very good product. Very easy to install..."

Robin W.

Order not received after 5 weeks and no response from emails sent.

Purchased item

VW Golf MK7 & 7.5 Automatic Boot Struts

"My order has still not arrived. My son and I..."

Jaycee J.

Communication lacking

Purchased item

Ford Fiesta MK6 Bonnet Struts

"Item itself is perfect however I ordered 7th..."

Ellis T.

Bad reply time

Purchased item

REAR BUMPER EXTENSION OPEL CORSA D

"Diffuser came in black, no description saying..."

Mr E.

Customer service appalling. I want to return the item and have not heard anything back yet.

Purchased item

BMW F22/87 BMW Automatic Boot Struts

"I emailed countless times with no response, t..."

Brenden H.

Avoid. Takes your money. Ignores your messages. Never received the product. Ordered over a month ago and have yet to receive my order or my money back. AVOID

Purchased item

Volvo V40 MK2 Automatic Boot Struts

"Here are my amazing emerald struts that I ord..."

Paul M.

Struts arrived almost three weeks late and despite numerous efforts to contact, no one returned my emails or calls. Poor, very poor.

Purchased item

Audi 8V S3/RS3/A3 Automatic Boot Struts

"I paid for 48 hour delivery which took almost..."

Ryan H.

Very poor communication very disappointing

Purchased item

Emerald Struts Lanyard

"Haven’t received anything from the company"

Ian B.

Refund please!

Purchased item

Mini R56 Automatic Boot Struts

"Ordered on the 28th December, status updated..."

Tim G.

Thanks

Purchased item

Strut Tailgate Clamp Tool

"It made the job of fitting the struts easy an..."

Martin O.

Useless amd dishonest.

Purchased item

Ford Fiesta MK7 - Number Plate Lights

"21 days to be delivered. Exact same product i..."

Stuart P.

Would no recommend. Service does not live up to the promise.

Purchased item

Audi 8P S3/RS3/A3 Automatic Boot Struts

"Slow delivery, and arrived in a taped up box..."

Leon J.

Very good came in the post really quick

Purchased item

BMW F40 Automatic Boot Struts

"Really pleased with the struts, they were a b..."

Stefan M.

Disappointed at all!

Purchased item

VW Golf MK7 & 7.5 Automatic Boot Struts

"Don’t receive the item and you ask about feed..."

Beth H.

Took 2 weeks to dispatch

Purchased item

Audi 8V S3/RS3/A3 Automatic Boot Struts

"Took nearly 2 weeks just to dispatch"

Collin S.

Worst company regarding customer service I have ever dealt with.

Purchased item

BMW F40 Automatic Boot Struts

"Your communication has been notably absent. I..."

Derek H.

Excellent service

Purchased item

Ford Focus MK4 & 4.5 Automatic Boot Struts

"Excellent quality..work brilliantly would hig..."

Christopher W.

Abysmal customer service

Purchased item

Ford Fiesta MK8 & 8.5 Automatic Boot Struts

"Very easy to install (managed to do it on my..."

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