At check-out, the confirmation page after purchasing had a confusing pop-up ad for an additional discount. I thought that was on the product on just purchased as a thank you. It was NOT clear that it was for purchasing a second blanket. I immediately emailed the company of this mistake, but did not hear back in 2-3 days. There is NOT a 1-800# on the website to call. Thankfully, the phone number was listed on the credit card statement, and then I left a message. I received an email refund.