Adam S.
Selling products with no instructions
Purchased item
Rotterdam Skyline 656pcs
"There are no instructions and what the site t..."
TheBlockZone store reviewsSee product reviews
Stan B.
Easy to deal with
Purchased item
The Ultimate Hot Rod 2617pcs
"Way better than I expected."
Bob B.
Missing and broken parts on previous build replaced within a week. Great customer service. 👍
Purchased item
Christmas Train Fun Park 4233pcs
"I am about 2/3rds complete. Going well! 👍"
Charles R.
It was great 👍
Purchased item
Motorised Merry Go Round 5085pcs
"I’m 78 sometimes it was hard to the get the p..."
Frank L.
.
Purchased item
1970 24h Race Car 1895pcs
"Very bad bulding instructions."
Jeffrey H.
Easy to find things.
Purchased item
Motorised Hot Rod V8 664pcs
"Went together well. Some pics are misleading...."
Jeff Z.
I think they shipped me a returned item
Purchased item
Remote Controlled Audi R8 LMS GT3 3300pcs
"Missing part ! Still waiting for it so I can..."
Patrik M.
no probkem fast delivery
Purchased item
Remote Controlled Humvee 627pcs
"My expectations was more than i got.
Some par..."
Bjørn Å.
But can recommend this set
Purchased item
1:8 Scale Car Park 2436pcs
"Good build, but some parts were missing, and..."
Nate D.
You still owe me a set or a refund
Purchased item
F-117 Nighthawk 1134pcs
"Send me the set? The audacity to send an emai..."
Riccardo B.
a horrible experience... I've been waiting for my package for 2 months now. Every time I ask for news I'm told that they don't know anything and that the shipper should notify them shortly (they've been contacting us for a month). I do not recommend the manufacturer and their online shop. I will wait patiently for my package (hoping it arrives) but I do not recommend this manufacturer to ANYONE. The messages I receive to check that they are working on resolving the problem are obviously fake and automatically generated.
Purchased item
Black Interceptor 1510pcs
"a horrible experience... I've been waiting fo..."
Doug L.
still waiting on rest of order....
Purchased item
Falcon Heavy Rocket 713pcs
"was a terrible experience for me, pcs, missin..."
Roy D.
Hello. I have ordered from you several times and have always been satisfied. But with the Godzilla R34 you only deserve 2 stars. Firstly, there are no paper instructions and then the bags are not numbered. It's like looking for a needle in a haystack. You spend hours looking through the bags for the right part in conjunction with the online instructions.
Purchased item
The Ultimate Godzilla R34 3383pcs
"Hello. I have ordered from you several times..."
Timo L.
The quality leaves a lot to be desired. The stickers are partially mirrored and cannot be used as such. The LED kit is rubbish. No instructions are included. Only after several requests was a QR code sent to me with the instructions. Then the wrong LED kit was delivered and I have not yet received a replacement (almost 3 weeks). In addition, the product can be bought in other shops. Blockzone only does box moving. Product OK, but overpriced, customer support an absolute disaster
Purchased item
Limited Edition Stanced R35 Godzilla 2389pcs
"The quality leaves a lot to be desired. The s..."
Satyen U.
I order other legos and it has been three weeks without any idea if it has shipped.
Purchased item
Shadow Edition V12 Italian Horse 3096pcs
"This was fun and more challenging that most l..."
Charles M.
Took too long to receive it.
Purchased item
Stock Car Racer 1530pcs
"It took to long to receive it. I thought it w..."
Manfred G.
Costumer service is subpar
Purchased item
Classic E30 "Gusheshe" 1455pcs
"The parcel arrived 2 weeks late. And there ar..."
Brandon E.
Its been okay its fun to look at the different projects
Purchased item
War Rig 3323pcs
"Who sell a project without installation guide..."
Peter M.
Not the best first buying experience. Might give them another chance, but definitely not for anything expensive, time critical, or important.
Purchased item
The Ultimate Time Traveller's Bundle 4188pcs
"DeLorean missing an entire bag of parts. Afte..."
André B.
Pièces too small
Purchased item
Motorised V8 Engine 691pcs
"Sorry did not like it"
Worney S.
From the time I placed my order and it was confirmed it was great. Now I'm still waiting for delivery, ordered 12-31-24 . Currently 39 days and counting.
Purchased item
Toyota 4Runner 539pcs
"I would love to show it off but I still have..."
James S.
Simple
Purchased item
Heavy Duty Remote Controlled Crane V2 8505pcs
"Crane is my second purchase. Awesome products"
Carolyn C.
Horrible.
Purchased item
Motorised GBC Marble Run 2437pcs
"The instructions are HORRIBLE. Spending a cou..."
Damian C.
Second purchase only so far but everything has been good so far!
Purchased item
Genesis Classic Bull 1606pcs
"The model went together well and looks amazin..."
Mike L.
Arrived when they said it would. Website is easy to use
Purchased item
The Ultimate Oracle Red Bull Racing 2463pcs
"The package arrived when they said it would...."
Fred M.
No package. no response
Purchased item
Toyota 4Runner 539pcs
"Still have not received the item. No respons..."
Martin V.
package was not trackable via track and tracing code so I didn't know when or if the package was on its way........
Purchased item
Remote Controlled T34 Tank 2051pcs
"Build was ok, only the delivery took some tim..."
Kevin P.
Very simple website. Fast delivery
Purchased item
Ultimate 1,400bhp Drifter 2951pcs
"Very accurate version of the real one. Absolu..."
Jason S.
Was contacted that the order was placed and was picked up by the carrier but never heard about tracking information.
Was contacted that the item was lost but then weeks later the item showed up on the doorstep.
Purchased item
1:8 Scale Car Park 2436pcs
"I don't like how the roof sags because of lac..."
Terrence H.
Unexplained shipping delays not exacerbated by missing parts.
Purchased item
The Ultimate Oracle Red Bull Racing 2463pcs
"I’m disappointed. On step 1, there are missin..."
Valentina C.
As per previous message. Terrible experience.
Purchased item
Remote Controlled Track Loader 1365pcs
"Not only the package was left outside the doo..."
Joeri V.
Kleine red bull auto van333 stuks was er op een week op de grote met bijna 3000 stuks wacht ik al 2 maand
Purchased item
Oracle Red Bull Racing RB19 333pcs
"Ik heb hem nog altijd niet gekregen maar tis..."
James E.
2 months to get my order, it arrives without instructions. I only get an option to buy them separately after I inquire on it, and my concerns were essentially dismissed by whoever was emailing me.
Purchased item
Ohio-Class Submarine 1704pcs
"At no point was I informed that there would b..."
Wilson C.
I wasn't expecting it to come from China.
Purchased item
The Ultimate Oracle Red Bull Racing 2463pcs
"I guess I was expecting a lot more than what..."
James F.
A bit of a wait, but worth it..
Purchased item
Limited Edition Black Bull 3842pcs
"Great blocks"
Frédéric P.
I faced some serious delays with the delivery of the parcels. Ordered 3 of them and they all arrived separately, sadly 2 out of 3 arrived after the announced delivery date and i wanted to gift them for a birthday.
Purchased item
Godzilla R34 1470pcs
"Just magnificient car and very happy to put i..."
Pierrick P.
Delivery schedule is a joke.
2 months for a 10 days delivery. Extra for a Christmas gift ...
No excuse or refund from BlockZone
Never again
Purchased item
French Battleship Richelieu 10803pcs
"Well packed product
However, worst commercial..."
Alex B.
never received, trown 110 euro away
Purchased item
Project Block 1391pcs
"never received the package and no further hel..."
Nico V.
Took some time
Purchased item
The Ultimate 2024 German DTM 4555pcs
"Great building experience"
Cory F.
See prior comment.
Purchased item
Classic German Coupe 449pcs
"Shipping took forever, just over 3 months, th..."
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