Michael B.
fast fast fast!
Purchased item
Spinair 56-59 Black Nose Pad Kit
"fast delivery, fits my frames, saving my nose"
Rudy Project store reviewsSee product reviews
Gavin R.
Very disappointed
Repeatedly tried to contact customer service no response
I've started the return process for order S33021097 / RMA #XW1XI4Y4 because Helmet to small, need next size up however, currently no stock
No one is replying to my emails no matter what address I use, refer copied in previously tried on this email
Appears I am not the only one same complaint from other customers with same issue
For such a big company why is this so difficult?
If the large helmet is no longer
Purchased item
Rudy Project The Wing TT Helmet | Aero Time Trial & Triathlon Helmet
"Very disappointed
Repeatedly tried to conta..."
Kimberley S.
Very good thankyou
Purchased item
Rydon Slim Replacement Lenses | Rudy Project Cycling Lenses
"Love these glasses"
Bernie N.
My order did not arrive, and the Sydney office would not answer calls or emails.
I am still waiting
Purchased item
Rudy Project Kelion
"Still waiting for a pair of prescription ridi..."
Paul B.
Simple online process to purchase.
Purchased item
Rudy Project Rydon Cycling & Running Sunglasses — Photochromic Lenses
"Terrific set of riding glasses.
I use an opti..."
Scott H.
All very prompt and accurate.
Purchased item
Rudy Project Rydon Bifocal Lens Sports Readers for Cyclists
"Love these ! Great colour and very clear..
Ve..."
Jason K.
Don't send product, don't reply email, don't pick up call absolutely the worst exprience
Purchased item
Rudy Project Rydon
"Why are you asking me to give a review when y..."
Darren L.
Order, Take Payment, No Delivery, Initiate Chargeback, Receive Review email … Shocking
Purchased item
Rydon RX Clip Insert & Prescription Lens
"How can I do a review if you take my money an..."
Mark O.
easy process
Purchased item
Rudy Project Propulse Running & Cycling Sunglasses — Ultralight Design
"Upgrade from my rydons"
Wayne F.
Postage was a bit slow
Purchased item
Rudy Project Rydon Cycling & Running Sunglasses — Photochromic Lenses
"Great glasses. My 3rd pair of Rudy Project su..."
Joe T.
Great
Purchased item
Rudy Project Spinshield Cycling Sunglasses — Shield Lens, Photochromic
"They’re great"
Phil T.
Poor communication. Shipment was terribly slow.
Purchased item
Spinshield Air / Kelion / Astral RX Clip
"The project is excellent however the service,..."
John H.
.
Purchased item
Rudy Project Rydon Cycling & Running Sunglasses — Photochromic Lenses
"Love em"
Conway L.
Ordering and delivery was straightforward.
Purchased item
Rudy Project Lightflow A Sunglasses – Lifestyle & Polarized Options
"Glasses work fine. I needed something that wo..."
Mike B.
Some purchase issues to start with but sorted out after querying delay. Thank you.
Purchased item
Rydon Frames Only | Rudy Project
"High quality light weight frames that offer a..."
Domingo Iii C.
best in the buusiness better packaging compared to O...y! highly reccomended
Purchased item
Rudy Project Propulse Running & Cycling Sunglasses — Ultralight Design
"everything is perfect! from ordering online w..."
Chris C.
Delivery was as ordered and in a reasonable timeframe.
Purchased item
Rudy Project Rydon Replacement Frames — Frames Only
"I have had Rudy Project Rydon prescription gl..."
Ricardo P.
A nightmare experience - avoid Rudy Project
Purchased item
Wingdream
"A nightmare experience - avoid Rudy Project..."
John H.
Great service!
Purchased item
Rudy Project Wingdream TT Helmet – Ironman, Triathlon & Aero Cycling
"Great service. Great product!"
Chris L.
Delivery was a bit slow but other than that no problemsl
Purchased item
Rudy Project Propulse Running & Cycling Sunglasses — Ultralight Design
"I have a smaller head and these fit nicely. T..."
Michelle F.
Great options, communication excellent and fast shipping
Purchased item
Rudy Project Rydon Bifocal Lens Sports Readers for Cyclists
"Great lense, easy to change and great to be a..."
Tom M.
Amazing service
Purchased item
Rudy Project Wingdream TT Helmet – Ironman, Triathlon & Aero Cycling
"Amazing service"
Brett T.
They didn't supply, didn't respond to inquiries and didn't refund until I put PayPal on their case.
Purchased item
Rudy Project Rydon
"I order 3 pair of sunglasses via 2 different..."
James O.
Missed deadlines, no reply to communications, very dissapointing.
Purchased item
Wingdream
"The helmet is great, the customer experience..."
Scott N.
Easy
Purchased item
Rudy Project Nytron Aero Road Cycling Helmet
"Great helmet"
Trang Do H.
Nice
Purchased item
Rudy Project Rebel Helmet | Lightweight Carbon Road Cycling Helmet
"Nice"
Merle M.
Such a scam!
Never replied to the emails after the purchase! Totally ghosted me but happily responded to my husband's email when we required to order a helmet.
I am glad my bank came to rescue and I finally got my money back.
I will not recommend to order from this site for anyone.
Purchased item
Wingdream
"Unfortunately never got the helmet after mult..."
Ross L.
Thanks for the great communication and support.
Purchased item
Cutline Sunglass Direct in frame RX (Single Vision Only)
"I had looked for a good pair of cycling glass..."
Vincent E.
It took a while for my purchases to reach me but it was worth the wait as Rudy Project Australia compensated for the wait. Thank you!
Purchased item
Rudy Project Magnus
"I have a older pair of magnus and this new pu..."
Michael Au M.
Smooth
Purchased item
Rudy Project Spinshield Air
"Great project. Hugh thanks to Greg Rule from..."
Peter B.
No respond to emails about returns. I only purchased because there was a return option but that seems fake. The lack of courtesy in replying to customers is appalling., especially to a long term customer. - I will say ex customer because i'll not be burnt again by them. Rudy Italy- get a new distributor in Australia- the one you have is letting you down badly.
Purchased item
Rebel
"the helmet is too small. I lodged a request t..."
Tony G.
Simple
Purchased item
RX Clip - Rydon, Rydon Slim, Propulse, Deltabeat, Magnus, Stardash
"Love the fit and light weight"
Warren F.
as before
Purchased item
Rydon Bifocal Reader and Frame
"Disappointed with the Experience
I ordered a..."
Trevor J.
If you want great service & prompt delivery go elsewhere
Purchased item
Rydon Frames Only | Rudy Project
"Worst customer service experience I’ve encoun..."
Martin G.
It took 6-7 weeks with no updates, but the product arrived safe and sound and it’s a great product.
Purchased item
FREE Lens! - Rydon Black with Smoke Black Bifocal Reader Lenses +1.50 Power
"Great reader sunnies for cycling!"
Sam N.
As before the customer service was shockingly bad…the worst I’ve ever experienced
Purchased item
Rudy Project Rydon
"What an absolute shambles this company is…or..."
Richard M.
Awesome products, great prices and great service as always.
I choose to spend my hard-earnt NZ pesos with the guys from Rudy Aus/Persuit Sports - what more can you say :)
Purchased item
FREE Lens! - Rydon Black with Smoke Black Bifocal Reader Lenses +1.50 Power
"Always awesome products and service from the..."
Lee M.
Sydney representative no good at communicating.
Purchased item
Rudy Project Defender
"Glasses ok. Getting them extremely difficult..."
John H.
Waiting for response on my request for tax invoice twice requested twice with no response
Purchased item
ImpactX Photochromic Black
"Glasses are excellent but requested a copy of..."
Henry C.
Still waiting on return label. Can someone get back to me?
Purchased item
Rudy Project Overlap
"The arms are too tight even on a smaller head..."
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