Regarding Order #65187. Missing items in the delivery and multiple emails go unresponded to. It’s been 10 days with zero response, and Trustpilot shows this exact pattern repeatedly with missing items, delivery notifications that don’t match what’s received, AI-style emails that go silent, and refunds/refills only happening after customers escalate to their bank or dispute the charge. Terrible. I am filing a complaint with NJ Division of Consumer Affairs