Rober H.Verified
It didn’t take much time to get my order, however the plug is EU which wasn’t expected when ordered from UK
Purchased item
TOKIT Portable Induction Hob
"Its great kit, the menu button are not easy t..."
TOKIT UK store reviewsSee product reviews
Amanda W.Verified
I have not received item
Purchased item
TOKIT Slow-cook Plug
"Would be good to receive item. I have not ye..."
Laure J.Verified
Customer service never informed me that the main unit would be delivered a good 10 days after the accessories. I didn't know there was 2 parcels. My order was parked 'delivered' and I hadn't received the main unit. I contacted them and they never replied. So I would say there is a poor customer service
Purchased item
TOKIT C2 AI Omni Cook Robot Premium Bundle
"It took a little while to fully arrive (acces..."
Donny C.Verified
Arrived within four days, well packed, No problems
Purchased item
TOKIT C2 AI Omni Cook Robot Premium Bundle
"Making a sauce is so easy, It cooks and stirs..."
Andrew B.Verified
Easy to order the Shop app didn't keep track of the order it had been delivered and the Shop app still said awaiting updates
Purchased item
TOKIT C2 AI Omni Cook Robot Premium Bundle
"Just getting to know the Tokit only baby step..."
C M.Verified
I have said enough. Not even 1 star should be given
Purchased item
Cutting and Slicing Set
"It was never delivered and I am very very ang..."
Cissy L.Verified
Nothing
Purchased item
TOKIT Portable Induction Hob
"Efficient, well designed. Got all the good wo..."
Rob M.Verified
Excellent service
Purchased item
TOKIT Portable Induction Hob
"Arrived very well packaged. Very good quality..."
Iuliia H.Verified
Not really happy with the purchase, I got more stress than joy from the purchase
Purchased item
TOKIT Omni Cook Premium Bundle
"This was the strangest delivery I've ever had..."
Peter J.Verified
Device awesome. Co-ordination your end needs serious attention.
Purchased item
TOKIT Omni Cook Premium Bundle
"Confusion over delivery. One "lost". Refund a..."
Peter J.Verified
Too complicated to summarise. Lost order which wasn't flagged until I asked where it was. Then a double delivery. Still don't' know if I have been billed once or twice.
Purchased item
TOKIT Omni Cook Premium Bundle
"Delivery a little confused and issue yet to b..."
Ion C.Verified
A lot of different excuses on all emails received back but the problem is not resolved
Purchased item
TOKIT Omni Cook Premium Bundle
"The experience i had with the logistics and c..."
Ana C.Verified
I didn’t receive the order
Purchased item
TOKIT Omni Cook Premium Bundle
"I didn’t receive the order"
Gary T.Verified
Very good service was kept well informed by TOKIT about delivery
Purchased item
TOKIT Omni Cook Premium Bundle
"Haven’t used the machine yet as it’s a Christ..."
Alan H.Verified
.
Purchased item
TOKIT Omni Cook Premium Bundle
"The omni cook is fantastic at guiding you to..."
Stephen G.Verified
Prompt delivery and good communication.
Purchased item
TOKIT Portable Induction Hob
"We bought the TOKIT hob to replace a cheaper..."
Natalie R.Verified
Takes a little while to arrive but you are kept well informed.
Purchased item
Cutting and Slicing Set
"Bought for my mum, she is really pleased, its..."
Mr P.Verified
Delayed the delivery until I was back from holiday, so really helpful. Great
Purchased item
TOKIT Omni Cook Premium Bundle
"Getting the hang of it, but first couple of e..."
Jian Xiang K.Verified
Item not dispatched after 2 weeks, unhelpful and rude customer service
Purchased item
TOKIT Blade Set
"Been 2 weeks, no update on delivery and the c..."
Ahmad A.Verified
Great discounts and customer service. Pro-customer for sure!
Purchased item
TOKIT Omni Cook Premium Bundle
"Amazing with a wide variety of recipes, and g..."
Jeffrey H.Verified
easy to use uk site and although it took about a week to arrive tracking was updated regularly
Purchased item
TOKIT Portable Induction Hob
"love the induction hob very slim and light..."
Nathan H.Verified
Excellent
Purchased item
TOKIT Omni Cook Premium Bundle
"Excellent"
Nicholas R.Verified
Site was fine, shipping was a bit confusing with a random tracking number but no link or name of shipping service.
Purchased item
TOKIT Portable Induction Hob
"I bought one on amazon about 18m which recent..."
Nguk-lan N.Verified
Refusing a return even though the product is not as advertised
Purchased item
TOKIT Portable Induction Hob
"The sous vide function is not fit for purpose..."
Sigita K.Verified
You should clearly inform that this item is not returnable
Purchased item
TOKIT Omni Cook Premium Bundle
"It’s just useless expensive gadget for me. Th..."
Leonie H.Verified
Very pleased with how easy it was to order and the speed of delivery. It was exceptionally well packed too!
Purchased item
TOKIT Omni Cook Premium Bundle
"Love it! I knew I would as I spent a long tim..."
Steven C.Verified
Quick delivery of a wonderful product
Purchased item
TOKIT Portable Induction Hob
"A great product with superb controllability..."
Bryan M.Verified
The equipment is superb, but the support is a bit shoddy.
Purchased item
Cutting and Slicing Set
"The tools are fantastic, but what about the s..."
Kevin L.Verified
Terrible. They stole my money! Never shipped the goods but took the money.
Purchased item
TOKIT Blade Set
"I paid and never got the blade set!"
Elizabeth G.Verified
Easy ordering and discount code worked so cheaper than expected and arrived in just a couple of days
Purchased item
TOKIT Portable Induction Hob
"Lovely and easy to use.
Easy on the eye and..."
David P.Verified
Fast delivery
Purchased item
TOKIT Mixing Bowl Set
"Ordered a spare mixing bowl. Makes stuff so m..."
Andrew B.Verified
Customer service is mot helpful
Purchased item
TOKIT Whisk
"Have not got it yet, ordered weeks ago, asked..."
George M.Verified
Not to bad
Purchased item
TOKIT Omni Cook Premium Bundle
"Machine is great. Sadly customer service was..."
Andrew C.Verified
Great company to deal with
Purchased item
TOKIT Whisk
"Great product"
Estera G.Verified
Great customer service, quick answer and delivery
Purchased item
TOKIT Omni Cook Premium Bundle
"Great product, if you order premium version y..."
Deborah T.Verified
Ordering was easy and it arrived quickly
Purchased item
TOKIT Omni Cook Basic Bundle
"Easy to use, tasty healthy food. I love it."
Anthony M.Verified
Quick an simple process
Purchased item
TOKIT Portable Induction Hob
"I like the ability to control the heat settin..."
Jeni F.Verified
Product exactly as described but took about a week to dispatch and another few days to arrive.
Purchased item
TOKIT Slow-cook Plug
"Works perfectly - very expensive for what it..."
Cristian V.Verified
Parts of the kit were not in stock and I had to wait for a month to receive them. However, this was not mentioned at checkout, and I had to find out after parts of the order started arriving.
Purchased item
TOKIT Omni Cook Premium Bundle
"The cooking features are pretty good, and I w..."
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