May P.
Shopping experience for ordering was fine online.
Purchased item
Grass Fed Tallow & Honey Balm
"I feel it is too greasy"
Neptune Health store reviewsSee product reviews
Susan G.
Great company. Great products. Nice people. I am a very happy customer. Keep up the good work Neptune Health!
Purchased item
Neptune Grass Fed Tallow Sunscreen
"LOVE this tallow sunscreen! Finally a sunscre..."
Vennitta C.
So far so good.
Products I ordered are working, healing and revitalizing my skin.
I'll order again soon.
Purchased item
Neptune Tallow & Manuka Honey Lip Balm
"Long lasting and scent free. Product seems to..."
Karen R.
Would like to return product
Purchased item
Grass Fed Tallow & Honey Balm
"It just did nothing but made things worse for..."
Judy O.
Easy ordering but slow delivery.
Purchased item
Grass Fed Tallow & Honey Balm
"I was skeptical but this product really works..."
Catherine H.
The shopping experience was fine. Easy transaction and arrived in good time.
Purchased item
Grass Fed Tallow & Honey Balm
"I don't particularly like the greasyness. Als..."
Martie H.
Getting the product is very slow. They sell sets when things are back ordered. This happened to me at Christmas when what I purchased was a gift. And my complete order of lip balms was lost in the mail for months. They made it right by eventually sending me my original order and also including another set for free.
Purchased item
Neptune Tallow & Manuka Honey Lip Balm
"This is the first lipbalm I’ve ever used that..."
Mattie R.
Very helpful when my shipping was wrong
Purchased item
Grass Fed Tallow & Honey Balm
"Skin feels more hydrated"
Valija H.
Easy experience.
Purchased item
Neptune Tallow & Manuka Honey Lip Balm
"Love how my face feels all day long."
Sherri-lynn A.
Nobody ever responded fed regarding my order nor have I received it order placed in Jan
Purchased item
Grass Fed Tallow & Honey Balm
"Never received my order"
Kim R.
It was fine. I ordered, you shipped in a reasonable amount of time. I haven’t had a problem so haven’t dealt with your customer service.
Purchased item
Neptune Tallow & Manuka Honey Lip Balm
"I have a problem with dry lips. Regular chap..."
Dixie F.
When I made the phone call is when I found out they switched the size of what I originally ordered due to increase prices on product. I was never informed before. It should have a disclaimer on the checkout at a minimum that jar size has changed. That would at least qualify you for decent customer service. Give the customer a chance to change their order before having to spend more money to return items. You need to step up on this issue right away.
Purchased item
Neptune Grass Fed Tallow & Honey Balm (Whipped) 4oz
"I ordered a 4ounce jar for $45.00. I received..."
Janie L.
Delivery was a little slow, but worth the wait.
Purchased item
Grass Fed Tallow & Honey Balm
"I love it, just ordered more. At 80, I can s..."
Kriscia D.
Fast shipping
It is great
Purchased item
Grass Fed Tallow & Honey Balm
"Love it"
Jill M.
Your lip balm has caused a condition in my mouth that is causing me pain
Purchased item
Neptune Tallow & Manuka Honey Lip Balm
"Your lip balm has caused a condition in my mo..."
Caroline E.
Everything is amazing. The product is insanely wonderful and the costumer care is as well.
Purchased item
Tallow Balm Advanced w/ Ceramides & Hyaluronic Acid
"Neptune balm is magic. My ultra sensitive ski..."
S.
They are a very nice company to deal with . I had questions that were answered in a timely manner and taken care of .
Purchased item
Grass Fed Tallow & Honey Balm
"My face had felt dry and not so smooth.
I als..."
Eric V.
Awesome product
Purchased item
Grass Fed Tallow & Honey Balm
"My face has never been so smooth feeling and..."
Heather D.
Very easy to order and shipped quickly
Purchased item
Neptune Grass Fed Tallow & Honey Balm (Whipped) 4oz
"I love the feel of the cream! My skin feels s..."
Cynthia M.
It was easy and fast delivery. I will probably purchase other products.
Purchased item
Grass Fed Tallow & Honey Balm
"After my first use when I washed my face, the..."
Pamela W.
This product is so popular that sometimes they run low on supplies. I ordered around the holidays and it took a little while, but eventually it ended up right up my doorstep as promised.
Purchased item
Grass Fed Tallow & Honey Balm
"This balm is soft and creamy and melts right..."
Callie T.
Shopping was great, easy, quick. Shipping took a little longer than expected
Purchased item
Grass Fed Tallow & Honey Balm
"Love the texture, love how moisturizing it is..."
Patricia B.
Tallow doesn’t work with my skin type
Purchased item
Grass Fed Tallow & Honey Balm
"Face broke out in rash, pimples"
Leah K.
I’ve been using this product for a while now and I honestly didn’t expect to like it as much as I do. What stands out the most is how easy it is to use and how well it actually works. A lot of products promise results, but this one really delivers.
One thing I really appreciate is the quality. You can tell that a lot of thought went into the design and functionality. It saves me time, makes things more convenient, and fits perfectly into my routine.
Another reason I like it is the reliability.
Purchased item
Grass Fed Tallow & Honey Balm
"I’ve been using this product for a few weeks..."
Valerie L.
Haven’t really had the opportunity to use on my face or body
Purchased item
Neptune Tallow & Manuka Honey Lip Balm
"I always have chapped lips in the winter and..."
Valerie B.
Very easy, kudos
Purchased item
Grass Fed Tallow & Honey Balm
"I don’t do pictures. At 70+ years this year..."
Fran K.
Easy to use
Purchased item
Grass Fed Tallow & Honey Balm
"Thank you for a product that actually works...."
Judith O.
My experience was very good and I received the product very quickly
Purchased item
Grass Fed Tallow & Honey Balm
"I have been using this every day since I got..."
Elaine B.
Gentle odor and smooth application. No more red face flush. Greatly improved.
Purchased item
Tallow Balm Advanced w/ Ceramides & Hyaluronic Acid
"Gentle odor no more "cow". Creamy and smooth..."
Julie K.
Ship took forever. Usually it is quicker.
Purchased item
Tallow Balm Advanced w/ Ceramides & Hyaluronic Acid
"The shipping took forever. But once it arrive..."
Nita B.
Satisfied it came early
Purchased item
Grass Fed Tallow & Honey Balm
"Love how my friends noticed that my face is m..."
Brenda W.
Easy to order and arrived promptly.
Purchased item
Grass Fed Tallow & Honey Balm
"The Tallow feels wonderful and only takes a s..."
Claribel S.
Great
Purchased item
Grass Fed Tallow & Honey Balm
"My face is more healthy thank you..."
Gail B.
Easy as pie!!
Purchased item
Grass Fed Tallow & Honey Balm
"I love the product, I’ve only been using it f..."
Lauralee P.
Awesome!
Purchased item
Grass Fed Tallow & Honey Balm
"Use it day and night! Clears my acne smoothie..."
Barbara T.
Very quick delivery. Great product 😁
Purchased item
Tallow Balm Advanced w/ Ceramides & Hyaluronic Acid
"Loving the new balm."
Mandy B.
Great experience!!!
Purchased item
Grass Fed Tallow & Honey Balm
"This stuff is amazing- i have used so many pr..."
Susan W.
too many ads
Purchased item
Grass Fed Tallow & Honey Balm
"The texture is all wrong. Too thick and waxy...."
Valerie S.
When the jar of balm I ordered was going to be later than promised, I was notified immediately by email. I was shocked. They thanked me for my order and apologized for not mailing it out within 2-3 days. I got it in 4 days!
Purchased item
Grass Fed Tallow & Honey Balm
"I bought this product in a lark. Curiosity dr..."
Helene S.
Shopping was easy but it took a while to receive the order. I knew it was popular and the wait was worth it it.
Purchased item
Grass Fed Tallow & Honey Balm
"Been using the advanced formula for a couple..."
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