The Pod Company Store review | Loox

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Matthew L.Verified
Right after buying see all these adds with promos for same price and free stuff. Just annoying.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Stop photo shopping the red light. Dirty whic..."
Katrina M.Verified
Shipped quickly and my question was answered quick.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Love it. Wish it was a tad bit bigger around."
Ross V.Verified
Shopping experience was great and shipping was fast. Customer service has been very prompt as well.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Assembly was simple. Sauna heats up very quic..."
Patrick M.Verified
FAST - EASY - AS EXPECTED
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"LOVE IT"
Corey W.Verified
I have shopped with you all a few times now and always find what I need at a great price.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"The sauna pod works great and it is a major u..."
Waqas B.Verified
A ton of marketing email, no ones cares for real value or customer support
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"I am only able to get the thermometer 175F. (..."
Jared G.Verified
Everything came on time and worked
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Really enjoy this. It does get to 180-185 bu..."
Malika A.Verified
Easy to buy and set up
The Long Pod
Purchased item
The Long Pod
"Great purchase"
Robert W.Verified
Simple and straight forward
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Total experience was great. Fast delivery eas..."
Craig O.Verified
Have had zero problems
Insulated IcePod Lid
Purchased item
Insulated IcePod Lid
"It works"
Wendi L.Verified
Great customer service experience answering all my questions.
The Ice Pod
Purchased item
The Ice Pod
"The ice pod has been a wonderful addition to..."
Andrew J.Verified
Honestly an amazing company you read a ton of Reddit posts saying customer service doesn’t reply.. and my exp has been furthest from that. Highly recommend Sauna pod!
Sauna Top Cover
Purchased item
Sauna Top Cover
"Great add on to retain heat. My next suggest..."
Rodney K.Verified
Arrived quickly and was easy to assemble.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"I have used my pod at least 4 days a week sin..."
Heidi K.Verified
Very easy to order. Descriptions of items were accurate and detailed.
The Long Pod
Purchased item
The Long Pod
"We love this, my son has used it every day si..."
Ivan B.Verified
Easy communication they respond quickly
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"POD can’t go 185 degrees, above the blower wi..."
Kathryn S.Verified
Easy and straight forward! Everything came as expected (with the exception of the spilled liquids. There was also supposed to be a surprise gift? I didn’t see anything in the box ex so what I purchased?
Water Maintenance Pack
Purchased item
Water Maintenance Pack
"Each of the 3 bottles leaked in the package...."
James N.Verified
No complaints with customer service yet.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"The Sauna. Lose a lot of heat getting in. T..."
Wayne W.Verified
Professional
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Love it"
Louis B.Verified
Easy to buy.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"So easy to buy, set up, snd use. Love the sw..."
Darin M.Verified
So far so great!
The Ice Brick
Purchased item
The Ice Brick
"Haven’t used it"
Bobby B.Verified
I feel like the staff talks at you instead of solving your problem.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"It took a month to get the POD to me when I w..."
Brant A.Verified
very efficient process
The Pod Chiller
Purchased item
The Pod Chiller
"I have 2 regular chillers - winter and summe..."
Ronni Y.Verified
Easy
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Enjoying it everyday. Great way to decompress..."
[email protected]Verified
About a week after I bought it you put it on sale for half price! would like to get a refund of the difference!
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Actually love the sauna and was reasonably ea..."
Keri D.Verified
Great product! Shipped and arrived fast!
LongPod Insulated Cover Set
Purchased item
LongPod Insulated Cover Set
"It works great to help with condensation sinc..."
Jeremy M.Verified
I had to call customer support and they were very easy to deal with.
The Ice Pod
Purchased item
The Ice Pod
"Easy to use, easy to set up."
Johnny B.Verified
The customer service team has been friendly to work with, but I feel like the company overpromises on deliverables. Plus, the return policy is tricky. Saying it's 30 days when you can't return it after you open it or try it out isn't really 30 days. What are we supposed to do with the 30-day trial? Look at the box?? Very deceptive.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"The pod never achieved the advertised 185 deg..."
Elizabeth P.Verified
I actually hired a handyman to put it together for me. Everything arrived in perfect order and he said it was very easy to install, especially since no tools were required!
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Ever since it arrived, I have spent 20 minute..."
Matthew B.Verified
The heat performance is legit — ramps up fast, dry heat hits deep, and I’m dripping by the 15-minute mark. Recovery has been noticeably better since adding this to my routine. Customer service was fast and responsive too. Highly recommend.​​​​​​​​​​​​​​​​
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Finally — a portable sauna that actually deli..."
Annette R.Verified
When I called for help with the set-up all they wanted to do is send me new parts - no help
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Hello So first of the set-up was very hard...."
Kate M.Verified
Great experience
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Excellent sauna!!! I love it"
Dori H.Verified
The purchase process was good
The Sauna Pod
Purchased item
The Sauna Pod
"I wish it got up to at least 175 F for health..."
Trevor J.Verified
The customer service is top tier and everyone is very friendly and helpful
Floating LED light
Purchased item
Floating LED light
"Best customer service, these people truly wan..."
Madelyn C.Verified
Best customer service ever!!
The Long Pod
Purchased item
The Long Pod
"Love the long pod! Perfect for tall people"
Sean C.Verified
Easy shipping. Great packaging. Easy setup.
Water Maintenance Pack
Purchased item
Water Maintenance Pack
"Love my Pod. Easy to maintain."
Stanley P.Verified
Quick and easy purchase no issues
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Great heat, easy setup. I personally have not..."
Michelle S.Verified
The shopping experience was seamless and delivery was on time.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"We have used our pod daily since purchase and..."
John T.Verified
Excellent service and responsive. They stand behind their product. Their ecosystem is a perfect balance of quality with flexibility.
The Ice Pod
Purchased item
The Ice Pod
"Very durable and convenient. I wanted someth..."
Sharon E.Verified
I ordered it. It was delivered on time. Easy directions for assembly - no drama. No “ filler “ texts and emails and no excuses-
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"We are loving the sauna pod. What an awesome..."
John R.Verified
If I have a question or a problem with my order the pod company is always there to correct any concerns, they are truly a customer oriented company, thank you pod company!
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Love the sauna pod it is truly a spa like exp..."
The Pod Company store reviewsVisit store