Courtney M.
Quality is great, need to work on production timelines
Purchased item
Santana Platform Bed (Custom) π¨π¦
"The bed is great, my reason for the 3 star re..."
Candace & Basil store reviewsSee product reviews
Ahmad M.
Ordering online was easy, it was easy to call support and get updates on the build, delivery and setup was handled expertly and professionally.
Purchased item
Alto Platform Bed Frame (Custom)
"We're very happy with the bed! My wife and I..."
Frances T.
We ordered years ago, some counter stools.And we love them. I also referred you to my sister and she also ordered from you.
Purchased item
Avery 29" Bar Stools (Set of 2) - Beige
"We haven't set them up yet
We are moving a..."
Oren W.
X
Purchased item
Lavo-26'' Counter Stool-Blue (Set of 2)
"X"
Flora T.
It was good communication was consistent on my stools
Purchased item
Stratford Bar/Counter Stool (Custom) π¨π¦
"Love the stools they look great and are good..."
Marguerite M.
No
Purchased item
Rosa Sofa (Custom) π¨π¦
"We are happy"
Joey T.
Great!!
Purchased item
Stanton 2 x 1 Sectional (Custom) π¨π¦
"Great product, would highly recommend!!!!"
Michelle F.
Very professional.
Purchased item
Loft Dining Chair (Set of 2)
"Beautiful chairs"
David T.
Great
Purchased item
Stanton Corner Chaise Sectional (Custom) π¨π¦
"Very comfy!"
Paul A.
The first delivery arrived as per schedule, although the tracks on 1 drawer were defective. They were wlvery responsive on getting them replaced, very happy with the customer service!
Purchased item
Sian Night Stand
"Nightstands are great looking and solid. The..."
William L.
The team was not the quickest in responding but they lived up to their word and completed the couch way ahead of schedule
Purchased item
Stanton Sofa (Custom) π¨π¦
"Very satisfied with couch and very comfy. We..."
Judy R.
From beginning to end, every customer service representative was very responsive, helpful and accommodating for our requests. Delivery folks kept us informed of their schedule and we had a wide, large couch to be moved (Daytona Sectional). Everyone was very professional and we are OBSESSED with the comfort of our new couch! We will definitely be buying from Candice & Basil again and we have told everyone about our great experience with your Canada Proud company!
Purchased item
Kai Area Rug - Beige/Silver
"Excellent service,, amazing delivery folks an..."
Connie H.
Easy to buy and delivered on time
Purchased item
Fresno Dining Table
"Great table, high quality solid wood, that lo..."
Arif G.
great experience
Purchased item
Santana Platform Bed (Custom) π¨π¦
"thank you for your quality product and a ver..."
Baldeep H.
Amazing
Purchased item
Nimbus Modular Sofa & Ottoman (Custom)
"The owner was so great to deal with. He walke..."
Linda A.
Excellent
Purchased item
Fergus Storage Bench
"The bench was exactly what I ordered. The qua..."
Leah H.
10/10
Purchased item
Celine Platform Bed (Custom) π¨π¦
"Very quality bed, exactly what we wanted"
Howard D B.
Great communication and service!
Purchased item
Danette Nightstand
"Beautiful and solid furniture! Nice to have a..."
Fahad R.
Great customer service and quick delivery
Purchased item
Akira 48βD Dining Table
"Excellent quality"
Erica F.
Great Canadian company! Products are great and very reliable and fairly priced !
Purchased item
10.5" Euro Top Queen Mattress with Pocket Coil
"Very comfortable and great quality! Highly re..."
Cristina R.
Store was nice, but sales rep was mostly busy on the phone and it was very hard to get a chance to talk to her or ask her questions even though we were the only ones in the store
Purchased item
Sarasota Platform Bed (Custom) π¨π¦
"Bed frame seems good so far, but customer ser..."
Ryan C.
Great service great furniture great showroom
Purchased item
Stratford Dining Table - Round
"Dining table is great, looked hard to assembl..."
Duane C.
Some little minor issues with shipping, but they handled it professionally.
Purchased item
Stanton Rectangular Storage Ottoman (Custom) π¨π¦
"Love the couch and ottoman. Great material. F..."
Daniel O.
Great communication from the team.
Purchased item
Stratford Dining Table - Rectangle
"I love it! Very sturdy and fancy."
Ken W.
A+
Purchased item
Emilio Platform Queen Bed w/ Storage - Dark Grey
"AAA"
Katherine H.
The brand online was not the same that got delivered in the box. Same bed but advertisement misleading
Purchased item
Pacific Lift-Storage Bed
"More gray than beige. The bottom of the stora..."
Sheryl C.
Great communication. Over and above to find the right product. The customer service is above and beyond. But I have to thank You again, because you anticipated my questions.
Purchased item
Stanton Corner Chaise Sectional (Custom) π¨π¦
"Maybe photos later! New house, weβre trying t..."
Vince M.
Please describe items better
Purchased item
Strata Server - Black
"The design and colour are great. I'm not hap..."
Meghan R.
thumbs up!
Purchased item
Alto Platform Bed Frame (Custom) π¨π¦
"Great Bed!"
Shelley G.
Easy to order and shipments were quick
Purchased item
Mandret 72"H Floor Mirror
"Love the over all size and shape, true to pic..."
Stephanie M.
A poor experience all around.
From time of ordering to delivery was three months. Product arrived damaged and required repair. Customer service was communicative yet unapologetic and unwilling to do anything to make it right. Not worth my time or money. Disappointing.
Purchased item
Kirsten Platform Bed (Custom) π¨π¦
"A poor experience all around.
From time of o..."
Susannah K.
Great customer service!
Purchased item
Stanton Rectangular Storage Ottoman (Custom) π¨π¦
"Great quality!!"
Patricia W.
Need a better customer service protocol when client first purchases item
Purchased item
Julia Ottoman - Velvet Beige
"The ottoman is very cute. I love it. I jus..."
Christine M.
extremely helpful
Purchased item
Kieran Accent Table - Gold
"fits in with my new furniture"
Lena R.
Better communication needed but otherwise good.
Purchased item
Zuni 26' Counter Stool Pu - Black
"Great chairs at a great price!"
Ayoma D.
The site was fairly intuitive.
Purchased item
Stanton Corner Chaise Sectional (Custom) π¨π¦
"Great style and comfort."
Customer
Great customer service and delivery experience!
Purchased item
Tracy Server - Weathered White
"I love it. Itβs a great addition to my she s..."
Karen M.
I shopped online, so the experience was fine other than the wrong measurements that were provide in the details of the item which, unfortunately, made my purchased item unusable in my space
Purchased item
Jameson Display Shelf
"The quoted measurements are way off.
This was..."
Frank E.
My only disappointment was a botched delivery requirement for which I was compensated for.
Purchased item
Roslyn 78" Dining Table
"My search is finally over. I'm very pleased w..."
Veronique P.
10/10!!
Purchased item
Clarissa Platform Bed (Custom) π¨π¦
"My dream bed!! Absolutely amazing!"
Candace & Basil store reviewsVisit store