TurboAnt Store review | Loox

TurboAnt store reviewsSee product reviews

Trinadi S.
See previous review. Product is trash. Return policy is trash. Customer service is trash. Thanks for proving extensive research and comparison shopping won’t always save me from a truly terrible experience. The elation I felt riding the scooter while it briefly functioned was not worth the money or time I’ve sunk into this. Not even close.
R9 All-Terrain Electric Scooter
Purchased item
R9 All-Terrain Electric Scooter
"HORRIBLE. RUN. BUY ANYTHING ELSE. Unless $60..."
Chris M.
I've used them before there. Great. Helpful .good customer service. Great quality products. Turboant is amazing 💯👍
R9 All-Terrain Electric Scooter Bundle
Purchased item
R9 All-Terrain Electric Scooter Bundle
"Im 6"2 245 lbs and I like this thing. 👌 it'..."
Cesar H.
they make you go through hoops when getting a difective product
M10 Pro Commuting Electric Scooter
Purchased item
M10 Pro Commuting Electric Scooter
"It is advertised as going over a distance of..."
Jonathan E.
Excellent
R9 All-Terrain Electric Scooter
Purchased item
R9 All-Terrain Electric Scooter
"Hi TurboAnt Team, I just wanted to share how..."
Daniel W.
Easy
R9 All-Terrain Electric Scooter
Purchased item
R9 All-Terrain Electric Scooter
"Exactly as described. Wonderful product. Does..."
Bridget C.
Delivery on time specified . Easy assembly.
M10 Lite Commuting Electric Scooter
Purchased item
M10 Lite Commuting Electric Scooter
"The battery life is not long . But quick err..."
Jason H.
All my questions answered before purchase. Fast delivery on time.
R9 All-Terrain Electric Scooter
Purchased item
R9 All-Terrain Electric Scooter
"Well built. Feels safe to operate. Awesome mo..."
Steven C.
Painless.
R9 All-Terrain Electric Scooter
Purchased item
R9 All-Terrain Electric Scooter
"Love my R9. Well worth the money!!"
R B.
Amazing customer service, quick shipping. My only wish is that the phone holder was a little more affordable 😊 but overall customer service helped me adjust my stem and get the suspension to be smooth using wd40 silicone spray.
R9 All-Terrain Electric Scooter
Purchased item
R9 All-Terrain Electric Scooter
"So I went almost 3 years without a scooter du..."
Lucas C.
Good sale.
R9 All-Terrain Electric Scooter
Purchased item
R9 All-Terrain Electric Scooter
"No Bluetooth or app. Handlebars a bit hard to..."
Angela M.
Return was a pain.
M10 Lite Commuting Electric Scooter
Purchased item
M10 Lite Commuting Electric Scooter
"Unfortunately the scooter was too heavy for m..."
Karina & Phil P.
I appreciated how easy it was to buy a pair of scooters. Then when I bought a new tire and tube to repair a neighbor's scooter, they were so attentive that they checked with me to make sure I hadn't ordered the wrong parts by mistake. I appreciated that they were paying such close attention to each order and customer and that they were quick to contact me to make sure I would receive the right items.
X7 Max Folding Electric Scooter Bundle
Purchased item
X7 Max Folding Electric Scooter Bundle
"Bought these for my two college students to g..."
Sherry B.
Great company!! Shipped within 2days!!
R9 All-Terrain Electric Scooter
Purchased item
R9 All-Terrain Electric Scooter
"This baby scoots!!! Love it! Very well built...."
Willam M.
My son loves the scooter, using it at university
X7 Max Folding Electric Scooter
Purchased item
X7 Max Folding Electric Scooter
"My son is in university and uses the scooter..."
Payton G.
Terrible, customer service is buns
X7 Max Folding Electric Scooter
Purchased item
X7 Max Folding Electric Scooter
"Terrible, they won’t let me return the scoote..."
William E.
I should have read the fine print. The site prominently advertises a 30 day return policy, but in fact the company charges a 25% restocking fee. Returns also have to be initiated within 14 days, not 30 days. I'm just going to try to resell the scooter locally at a loss. I would buy the larger model, but if it's also not great, I'd be out $150 plus shipping to return.
M10 Lite Commuting Electric Scooter
Purchased item
M10 Lite Commuting Electric Scooter
"The scooter is well made, but unfortunately i..."
Michael B.
Simple to order, receive, and assemble. Also lots of information online to assist with assembly and getting started
X7 Max Folding Electric Scooter
Purchased item
X7 Max Folding Electric Scooter
"Scooter is fairly lightweight and is incredib..."
Darin M.
I will make sure to tell people not to use this company, bad experience!
X7 Max Folding Electric Scooter
Purchased item
X7 Max Folding Electric Scooter
"My order never arrived. And your company isn'..."
Debi D.
We got a defective air pump and they were quick on replacing it. Quick response!
R9 All-Terrain Electric Scooter Bundle
Purchased item
R9 All-Terrain Electric Scooter Bundle
"Perfect size to use while camping."
John D.
Fine
X7 Max Folding Electric Scooter
Purchased item
X7 Max Folding Electric Scooter
"Rode two other models older liked so you had..."
Gayland H.
great
R9 All-Terrain Electric Scooter Bundle
Purchased item
R9 All-Terrain Electric Scooter Bundle
"great"
Anthony A.
Good experience
X7 Max Folding Electric Scooter
Purchased item
X7 Max Folding Electric Scooter
"Good Scooter"
Harold C.
Easy
X7 Max Folding Electric Scooter
Purchased item
X7 Max Folding Electric Scooter
"Easy assembly, easy to ride! Great fun!"
Isaac C.
Great service jus think the scooters are a bit too fragile or seem to be too good to be true if ya know what I mean.
X7 Max Folding Electric Scooter
Purchased item
X7 Max Folding Electric Scooter
"I loved the scooter but after a month of ridi..."
Ben U.
The experience and products are good, but there are some weaknesses in the tire longevity. Tires pop too easily still :(
M10 Pro Commuting Electric Scooter
Purchased item
M10 Pro Commuting Electric Scooter
"Unfortunately the back tire has already poppe..."
Jayme R.
Easy. Good pricing
R9 All-Terrain Electric Scooter
Purchased item
R9 All-Terrain Electric Scooter
"Great range, suspension is a little squeaky b..."
Tj And Rose L.
Quick. Easy!
M10 Lite Commuting Electric Scooter
Purchased item
M10 Lite Commuting Electric Scooter
"Yeah… I love it!! The ride is so smooth and t..."
Butch H.
First scooter came with squeaks sounds coming from the shocks, I was told was normal, and I could some silicone lube as a temporary repair. This back and forth went on for days. I was told a big one on the exchange. Second scooter came nor properly secured, and missing power cord to charger. Worst shopping Experience I have ever had. Note I'm 73 and counting.
R9 All-Terrain Electric Scooter
Purchased item
R9 All-Terrain Electric Scooter
"If I had any ideal that an online purchase co..."
Covey W.
Add mobile app support
R9 All-Terrain Electric Scooter
Purchased item
R9 All-Terrain Electric Scooter
"Low-key fire ADDD MOBILE APP Support"
Jorge M.
Straightforward.
R9 All-Terrain Electric Scooter
Purchased item
R9 All-Terrain Electric Scooter
"I've had it a week now. I use it to commute t..."
Allen N.
Scooter was DOA and won’t turn on after a full charge.
R9 All-Terrain Electric Scooter
Purchased item
R9 All-Terrain Electric Scooter
"Scooter won’t turn on. Brand new, full charge..."
Adam D.
Easy to order, and arrived within promised time. US customer.
M10 Lite Commuting Electric Scooter
Purchased item
M10 Lite Commuting Electric Scooter
"Picked these up for our 11 and 12 year old, a..."
Kimberly R.
Fast delivery, with updates.
X7 Max Folding Electric Scooter Bundle
Purchased item
X7 Max Folding Electric Scooter Bundle
"So far so good! Works great!"
Rosana N.
So practical !
X7 Max Folding Electric Scooter
Purchased item
X7 Max Folding Electric Scooter
"We loved it!"
Brian L.
Always answered all my questions
R9 All-Terrain Electric Scooter
Purchased item
R9 All-Terrain Electric Scooter
"Love it !! I wish I had a choice for honey co..."
John W.
So, simple and the site is trustworthy.
X7 Max Folding Electric Scooter
Purchased item
X7 Max Folding Electric Scooter
"I'm 75 years old and don't think you won't ge..."
Jason F.
Very easy.
R9 All-Terrain Electric Scooter
Purchased item
R9 All-Terrain Electric Scooter
"Very well made. I was surprised how quickly i..."
Conor N.
I am considering returning it and looking elsewhere
R9 All-Terrain Electric Scooter
Purchased item
R9 All-Terrain Electric Scooter
"The range was around 15 miles on a full charg..."
Michael D.
The 30 day return policy is misleading. You loose 25% and have to pay shipping. Customer service was rude. You can't talk to a supervisor or tech support. They only communicate by email but take atleast one day for each reply.
X7 Max Folding Electric Scooter Bundle
Purchased item
X7 Max Folding Electric Scooter Bundle
"Cruise control was an important feature in ou..."
James D.
Easy to navigate and easy to shop!
R9 All-Terrain Electric Scooter
Purchased item
R9 All-Terrain Electric Scooter
"Very nice smooth ride, handles bumps really w..."
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