I tend to shop online and then pick up (the shop is near my home), so I don't ever get to spend a lot of time in the store, but every single time I've popped in to pick up, the team who are there are so friendly and helpful. I walked in on a photo shoot this time and saw Mrs. Tomlin herself, which was fun, but I was embarrassed I'd walked in on their work, but they couldn't have been nicer.