I pre-ordered the maxi bag and I looked all over the website and all over the connection page and it did not say when it was coming. So after a month or so I sent an email to your customer service and got back a surly reply that how could you possibly have missed this, it says April 18 or something to that nature. At that point, I didn’t even want the bag anymore. I figure that the bag is as expensive as it is, and I’m simply asking when it comes, and somebody gives me a nasty snotty answer.