You need to keep your customer updated about the tracking of his order. This is what I observed both times that I had to ask about the status of my order.
Purchased item
Shoe Freshener – Long Lasting Pleasant Aroma, Skin - Friendly & Eliminate Unwanted Odor
"The product is good but it can be further imp..."
Peanut Powder / GroundNut Powder / High in Valuable Nutrition Better Blood Circulation [مونگ پهلی]
"Worst customer service
Very late delivery no..."
Aisha M.Verified
No
Purchased item
Quinoa Flour (قنواہ آٹا) – Gluten Free & Protein / Rich Super grain Flour
"Good"
Umar Shahzad A.Verified
Terrible experience.
Order never got delivered. Called them 3 times but after 10 days its still undelivered. The lady on the phone doesn't want the company to get customers.
Purchased item
Mango Achar / Pickle - Tanginess of Ripe Mangoes' & Spices in Each Bite!
"Order new got delivered. Called them 3 times..."
Tayyaba E.Verified
Quality is good but quantity is less than as compared to my last purchase
Purchased item
Vitamin E Serum - Brightens & Repair Skin [وٹامن ای]
"Good"
Wajeeh Ul H.Verified
Highly recommend for all and delivery very fast
Purchased item
Red Onion Shampoo 🧅 Natural Solution for Regrow Hair & Prevent Hair Loss 100% Results
"Highly recommend for all"
M Z Kayani K.Verified
Delayed arrival with poor packing and duct taste seems not real
Purchased item
Sea Buckthorn Powder – Shop now for a healthy life style, Boosts immunity, Improves eye sight ,Prevents heart disease – 100% pure organic