Emma M.Verified
I’ve bought several items and they are good quality products and great offers available too!
Purchased item
Luxe Tint Set
"Great tint set, a little goes a long way!"
Luxe Cosmetics Uk store reviewsSee product reviews
Christy H.Verified
Customer service awful. 3 emails over 6 days and no response.
Purchased item
Luxe Lashlift Set (Buy 1, Get 1 FREE)
"Tracking says delivered but wasn’t. Customer..."
Gillian G.Verified
Quick delivery.
Purchased item
Luxe Lashlift Set (Buy 1, Get 1 FREE)
"I struggled to get the eye lashes to stick fo..."
Lynn W.Verified
Arrived late
Purchased item
Luxe Lashlift Set (Buy 1, Get 1 FREE)
"Was disappointed with the late arrival as it..."
Andrew H.Verified
Very pleased
Purchased item
Luxe Adhesive
"Very pleased Customer. I used to pay £18 jus..."
R.Verified
My order never arrived and when K contacted customer support no one got back to me.
Purchased item
Lashlift Set (Buy 1, Get 2 FREE)
"Order was never delivered and customer suppor..."
Elizabeth M.Verified
Your after sales service is terrible I complained and still haven't heard back from you
Purchased item
Luxe Lashlift Set (Buy 1, Get 1 FREE)
"The eye lash glue had gone off and was unusab..."
Michaela H.Verified
Delivery took for ever
Purchased item
Luxe Lashlift Set (Buy 1, Get 1 FREE)
"Absolute pure garbage does not work and I had..."
Raz S.Verified
Package left outside my door. It then must have been taken. Emailed luxe cosmetics and no response
Purchased item
Lashlift Set (Buy 1, Get 1 FREE)
"I order this product and never received it. E..."
Pilar C.Verified
No response about getting a refund for a product that doesn’t work
Purchased item
Luxe Lashlift Set (Buy 1, Get 1 FREE)
"The pads didn’t stick to my eyelids. I contac..."
Jo C.Verified
Product doesn’t work
Purchased item
Lashlift Set (Buy 1, Get 1 FREE)
"Glue too thick and won’t even come out of the..."
Lisa B.Verified
Not good couldn't get the lashes to stick to the silicone,I did my daughters and then she did mine unfortunately I had a reaction to it
Purchased item
Luxe Lashlift Set (Buy 1, Get 1 FREE)
"I thought it would be easier to do but it was..."
Lizzie G.Verified
Easy
Purchased item
Lashlift Set (Buy 1, Get 2 FREE)
"Great products!! Will be ordering again soon..."
Maziarz N.Verified
Do not waste your money.
Purchased item
Lashlift Set (Buy 1, Get 2 FREE)
"Do not recommend. Glue is not working so the..."
Justine G.Verified
Arrived fast for Christmas
Purchased item
Luxe Lashlift Set (Buy 1, Get 1 FREE)
"Great lashes look fabulous"
Steven K.Verified
Good fast delivery
Purchased item
Luxe Lashlift Set (Buy 1, Get 1 FREE)
"The glue was terrible and they didn’t work. W..."
Amalia P.Verified
I'm very disappointed with the customer service and all.
Purchased item
Luxe Lashlift Set (Buy 1, Get 1 FREE)
"The lash adhesive and lift pads were not very..."
Kirsti K.Verified
The shipping and packaging was ok. Took a little longer than stated but it was Christmas time.
Purchased item
Lashlift Set (Buy 1, Get 1 FREE)
"Was so excited about this. It's a lovely, cut..."
Sophie F.Verified
Disappointed
Purchased item
Luxe Lashlift Set (Buy 1, Get 1 FREE)
"So disappointed, the videos look amazing but..."
Lisa D.Verified
Glue dried up in all 3 boxes
Purchased item
Lashlift Set (Buy 1, Get 2 FREE)
"Glue was all dry in all 3 boxes"
Elizabeth P.Verified
No response.
Purchased item
Lashlift Set (Buy 1, Get 1 FREE)
"I have contacted with no response because I’d..."
Kelly B.Verified
Didn’t arrive on time and packaging was damaged
Purchased item
Luxe Lashlift Set (Buy 1, Get 1 FREE)
"The glue was solid in the tube and struggled..."
Brogan T.Verified
product faulty
Purchased item
Luxe Lashlift Set (Buy 1, Get 1 FREE)
"glue didn't work and was congealed, looking t..."
Cheston F.Verified
Prompt delivery and good deal (2-4-1)
Purchased item
Luxe Lashlift Set (Buy 1, Get 1 FREE)
"Lash glue wouldn't stick after many attempts...."
Jen R.Verified
Still to receive reimbursement or replacement from my missing items in my delivery from the beginning of December.
Purchased item
Luxe Lashlift Set (Buy 1, Get 1 FREE)
"Missing items in my delivery which have yet t..."
Nicola F.Verified
Great
Purchased item
Lashlift Set (Buy 1, Get 1 FREE)
"Fantastic product"
Shalena K.Verified
Really bad customer service. My complaint is being ignored and I have not had any response from Luxe team despite me sending chasers
Purchased item
Luxe Lashlift Set (Buy 1, Get 1 FREE)
"The glue doesn’t work. Lashes become really d..."
Florentina S.Verified
I didn’t receive the order
Purchased item
Luxe Lashlift Set (Buy 1, Get 1 FREE)
"I didn’t receive any items."
Alison E.Verified
I have sent several emails asking for a refund. Please could someone respond.
Purchased item
Luxe Lashlift Set (Buy 1, Get 1 FREE)
"I've sent several emails asking for a refund..."
Nihad M.Verified
So long to deliver
Purchased item
Luxe Lashlift Set (Buy 1, Get 1 FREE)
"The glue was clumpy and never worked to stick..."
Stamatia A.Verified
The product had many flaws but the shopping process was enjoyable.
Purchased item
Luxe Lashlift Set (Buy 1, Get 1 FREE)
"The process is very time consuming and almost..."
Charlotte M.Verified
Disappointing
Purchased item
Luxe Lashlift Set (Buy 1, Get 1 FREE)
"The frust kit I bought was great, wonderful r..."
Mrs S.Verified
Product arrived quickly with no issues
Purchased item
Lashlift Set (Buy 1, Get 1 FREE)
"Doesn’t really work!"
Kadija U.Verified
The lash set came at a timely pace given the fact that it was the xmas period. However the delivery time stamp showed my item went to the USA and was dispatched from china. Very odd.
Purchased item
Luxe Lashlift Set (Buy 1, Get 1 FREE)
"The glue didn’t work, the cushions were way t..."
Karen P.Verified
Took a ago week or so to arrive but excellent service no problems
Purchased item
Luxe Lashlift Set (Buy 1, Get 1 FREE)
"Have used it just the once and loved the resu..."
Stephanie G.Verified
Haven’t received goods and no response to emails querying the issue.
Purchased item
Lashlift Set (Buy 1, Get 2 FREE)
"It isn’t that I dislike the product, it still..."
Lyseth M.Verified
Took very long time to arrive and could not use as the glue was dry
Purchased item
Luxe Lashlift Set (Buy 1, Get 1 FREE)
"Bough the set and was very much looking forwa..."
Deborah P.Verified
Easy ordering experience and arrived very well packed and secure
Purchased item
Luxe Lashlift Set (Buy 1, Get 1 FREE)
"Brought as a gift for my daughter and she lov..."
Louise P.Verified
You tell me you have delivered but this hasn’t arrived numerous emails and messages sent without response please either reply or refund asap
Purchased item
Luxe Tint Set
"Despite numerous emails, messages this produc..."
Marnie T.Verified
i have complained and has no reply
Purchased item
Luxe Lashlift Set (Buy 1, Get 1 FREE)
"I am not happy with my product,
the glue is d..."
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