I've worked in both customer service and marketing for tile companies, and overall, I had a fantastic experience.
Purchased item
Sample Pack - Rise
"I absolutely loved the samples, how they arri..."
Karen B.
There’s so much to choose from! The samples are incredible. And the staff is ready to assist! Fantastic service and product!
Purchased item
Large Craftsman Squares
"Wonderful tiles! The color selection and sha..."
Kim C.
They are an amazing group of employees. Helped design my kitchen
Purchased item
4"x4" Subway Tile
"This was my 3rd order with Mercury Mosaics. T..."
David L.
Great customer service, who was responsive and friendly and helped us solve our reorder needs.
Purchased item
Geo-Star Pattern
"Beautiful product. You can definitely see the..."
Carlene Z.
They were very helpful in providing sampling
Purchased item
Large Triangles
"Love the black, caramel, white combo"
Joyce M.
Received my samples quickly.
Purchased item
3"x8" Subway Tile
"Love the quality and look of this tile. Beau..."
Sheila M.
Great people!!!
Purchased item
Large Moroccan Fish Scales
"We absolutely love your Caribbean Fish Scale..."
Adriana E.
Good experience, good customer service
Purchased item
2"x2" Color Chips
"Did not like the color. Very dark."
Michael B.
Great price, excellent packing and fast shipping
Purchased item
2"x6" Subway Tile
"Love the tiles, worked perfectly on our new s..."
Lucy D.
No notes, the team was flexible and lovely to work with.
Purchased item
Medium Cube Diamonds - Woodland Blend
"It was a great experience and the tile is jus..."
Jill K.
Very good. Professional and helpful.
Purchased item
Large Craftsman Squares - 65W Amber
"We love this tile! It looks original to the h..."
Dean P.
Great company.
Purchased item
Sheeted Kenwood Pattern - 433 Moonstone
"Beautiful tiles. But the overall mix seems a..."
Erick F.
After i sent an emial about they send me phots showing other materiasl jobs with the same prodcut like if i care i care about my projec and it became hottible cleint regreted seleting this materials Over prices and bad quality
Purchased item
2"x6" Subway Tile - 1016 Costa Rica
"Bad quality Material"
Gene G.
Gorgeous Tiles of Highest Quality, no regrets
Purchased item
Large Craftsman Squares - 123R Patina
"A+"
Carrie H.
The team always replies in a prompt manner and always follows-up to make sure needs are being met.
Purchased item
2"x2" Color Chips
"The team at Mercury Mosaics is always helpful..."
Diana M.
Amazing responsiveness and helpful staff.
Purchased item
Unlisted Mid Mod Squares - Custom
"Photo of us hanging the tile. They're so gre..."
James K.
New to Mercury but have had great experiences so far.
Purchased item
Large Craftsman Squares - 95 Iron Smoke
"As soon as I can find someone to do the insta..."
Arvind B.
Easy
Purchased item
Large Hexagons Olive Green - Small Batch of 41.5sf
"On our small bathroom remodel, we went with M..."
Ryan R.
The experience was fine, minimal interaction but the overall product was disappointing
Purchased item
2"x4" Subway Tile - 47 Vermont Pine
"The tile was far lighter in color than the sa..."
Kelli B.
…
Purchased item
2"x2" Color Chips
"Nice samples but shipping costs are redic!"
Karysa H.
we lover mercury with you had something that was more red everything red looks orange or brown.
Purchased item
2"x2" Color Chips
"I would not call this black cherry it has ver..."
James H.
Friendly and accommodating staff made for a smooth and pleasant shopping experience. They were just terrific and knowledgable about their products as well as internal logistics, which helped us meet our tight installation timetable.
Purchased item
V Cap - 11 Deco White
"Beautifully crafted and work perfectly as bor..."
Kristina M.
We had damage on a concept board during shipping and the MM staff was IMMEDIATELY all over it. I so appreciate the efforts and customer service.
Purchased item
Full Color Palette (2"x2" Color Chip Set)
"Love the colors, the finishes, everything. VE..."
Hannah H.
Great customer service!
Purchased item
Sample Pack - Neutrals
"Love these—plan to order"
Heather H.
I was browsing for a client. put a sample into the cart. customer didn't get back to me, so I didn't check out the sample. Your system uses SHOP, which my system is logged into a personal account. your customer service rep took it upon herself to send the sample to the "address on file" which went to my house. I NEVER gave permission to use my home address.
Purchased item
Small Hexagon - 920 Midnight Sky
"Not my taste. I ordered for a customer. I was..."
Lynn N.
I absolutely love working with Mercedes and the team! It’s so fun having custom tile in my home that is unique and beautiful!
Purchased item
2"x2" Color Chips
"I absolutely love my custom blend tile for my..."
Stephanie M.
Initially the wrong quantity was shipped. Their customer service team immediately contacted me and send the right quantity on their way.
Purchased item
Route Package Protection
"We inherited a 75 year old Olympic size swimm..."