DuckeyCaps store reviewsSee product reviews

Took too long and multiple delays

Scammed. Never received my product and was taken off website. All attempts at communication were ignored.

I like the different options

The key cap is a mystery bag so I got the ones I did not want, it's ok because this was free but it would be nice to get a choice of a free cap

quack

Fast and simple

N/A

Almost 3 weeks shipping, had to contact the company to get the order filled because it was apparently forgotten or ignored. No answer given as to what actually happened, just typical insincere, corporate doublespeak. Very cute toy but ridiculously overpriced.

Super cool fidget toys. Pretty well made! Gave them out as gifts and my friends love it! Cute! Fun! Playful! Entertaining! Great toy! I had a problem with one of my toys that arrived, but customer service worked patiently and professional to help me with a solution. They ran out of the Meowkey product that had an issue, but replaced I replaced with a Duckey and they said they would throw in a mystery pack! Thank you!

Atrocious, i have ordered twice, first order took many months to arrive. Second order has not arrived and it's been 4 months. Do not recommend this company at all.

Love it! But order took a bit longer than expected

Was easy to find and order the items I wanted

Slow shipping out time but once it left fast delivery.

Can't wait to order again. F8n and cute

Packaging was nice but took a long time to get it

Scammers and BS. You will never get the product you paid for. Don’t deal with this company

Horrible customer service, shipping issues (company knew and did not share) and just an awful experience from start to finish.

Easy and quick.

Never received $65 worth of items. After being notified of an error, the manufacturer shiped to the wrong address anyway. Shipping protection did not cover anything, company communication has been poor and still no resolution.

Kwakkk kwakwakwakwak

Great! Thank you!

Hervorragend

Took ages for them to arrive, not something I would buy as a gift if it takes that long.

It's very good, but the problem is that it's long shipment and extra taxes from customs so it ends up being more expensive than originally thought (poitics)

10/10

The Delay in shipping due to not having dates for when pre-orders would be finished and stuff would actually ship was a bit annoying, but the service from the team in replying, and the actual notifications once shipped were fantastic.

I know they said the order for the cats was a pre order however there was no reason to hold up my entire order waiting on the cats. That was just poor business.

Would’ve been nice to have updates on the status of my order

Well when i made the purchase there was no mention of pre ordering. So why did it take almost 1 month and me emailing you asking if my order had shipped yet before you sent it? Should have been a double order as an apology

Did not get the delivery!

Product never arrived. I was completely ignored by customers service. No one tried to help me out, no refund was issued either.

Great

helpful support

Good shop

Great!

Very good. The delivery time was a little long but as i understand they are shipped from outside uk so understandable.

All very easy

I ordered what I wanted several months ago and I still have not received my package. So much so that I has lost my interest in the product.

Little problem at the beginning... But they are resolved instantly ❤️

I received no dispatch e-mail as the order confirmation said I would, and the subsequent tracking link didn’t work. I chased it by e-mail to Duckeys and they turned up shortly after…likely they were already on the way to me when I contacted support.