DuckeyCaps store reviewsSee product reviews

Slow shipping

Very good website, would order again.

order for Christmas present for a huge duck fan. Took just a little longer to get than i expected.

Shipping was great, especially being Christmas time. All the extras DuckeyCaps added were really nice. Couldn't be more pleased.

The product works well but customer service was automated and not helpful

had a little bit off issues with the delivery and tracking but I eventually got it

Easy

Took a long time to receive

Pretty good. Except canada post is on strike.

Very friendly communication

Ordered it for Christmas Spent 20 Dollars for a Quacky key that makes noise and got the 7 Dollar fidget toy. BAIT AND SWTCH. Needless to say The fidget toy was not what I wanted to give for Christmas but because of the horrible customer support tech. Jan , It looks like I will never receive it. Good luck getting what you ordered if you buy from them!!

Good communication and quickly resolved our order issue. Happy customer

💓

Love it

Other than waiting a very long time everything else was great.

Part of my order was missing, and it has taken weeks to get it resolved. Customer service has been polite and helpful, but I had to do a lot to get them to send the item that I had already paid for. The product is fine and enjoyable, but I won't order again because of this issue.

Quick & easy

Shopping was nice

Easy shopping experience.

Great shipping!

All was good. Just shipping time needs improvement

I ordered these products for Christmas gifts. I ordered them on the 6th of November. They finally arrived on the 22nd of December!! I was not able to send them to the people I ordered them for to get them by Christmas!!! They were all late! Tried to get in touch with customer service several times. Their AI chat program ids extremely inadequate. People need to stop using AI. It's only Artificial. There is no intelligence associated with it. When I did get hold of customer service people, I was told that these were backordered and they would be shipped in the order that they were received. Yet their website says that if we order by the 16th of December, we would get them by Christmas! I ordered them on the 6th of November!!!!!

Good delivery

It was way more difficult than it shouod have been to find the simple key caps to buy. Seemed like you tried to gamify the whole shopping experience. I don't care about this product enough to purchase "blind bags". I just wanted a couple ducks as a gift and you made it quite difficult to do that. Will probably never use this site again. Bad UX and bad UI.

Easy to order!

Not good

Customer service

It was easy

Great

More than a month to receive product

It was funny

It took really long and the package didn’t even come. They didn’t Aswer me when I texted the company.

shipped out a week later than promised on the site so it didn’t get there in time. The customer service chat on the website is useless. The started 3 chats during different times, and asked for an email back but I got zero response each time.

Took over a month to ship

Very well organized and lots of cute assortments of ducks.

Its ok, nothing bad but wish the mystery boxes were actually picked at random.

Fast and clear

Fraud placed an order in October but still have not received the product. I am in Vietnam and have paid before. No one called or delivered my order information but was told that the recipient could not be contacted.

My order hasn't arrived yet! More than 2months

I haven't revived my order #21387 and totally dislike the service