Bera Design | Smart Furnitures - Extendable Dining Tables store reviewsSee product reviews

Great staff always on hand to deal with any issues

Qualité mauvaise, pleins de défauts esthétiques, très cher pour ce que c'est

Communication was excellent and delivery smooth

Helpful delivery driver. Website was clean and easy to navigate and to place the order.

We've received the wrong design - the walnut; we initially ordered a different design. The instructions were a bit difficult to decipher. But all in all, a good table and very practical for a small kitchen and dining room.

Material is not MDF

Easy to order. Arrived on time and we could track it too. .. Very pleased all round

Unfortunately, customer service has major deficiencies when it comes to a professional approach to the customer. Lack of empathy, lack of willingness to help and understanding the problem. In general, I still remember the unpleasant emotions that accompanied the entire purchase. Delivery was lost

Waited a bit longer than expected delivery date

Awaiting replacement parts. Was told delivery would be today but nothing has arrived and no correspondence from Bera Design

Communications better than anywhere! So quick to answer queries which is one of the things that put me buying online so well done to your team!

Great service

There was a problem of shipment but it was worth waiting for. The customer service was very helpful and product is absolutely beautiful.

False Advertisement I know the title may seem harsh, but it’s exactly what this is—false advertising. I purchased this table based on the company’s claim that it was made from sturdy walnut wood—a direct quote from their website. Nowhere did it mention chipboard or any other material. That description was the sole reason I chose this product. Upon arrival, I unpacked it and immediately saw that it was not what was advertised. I was misled and mis-sold an entirely different product. To make matters worse, their return policy states that the package must be unopened to qualify for a return, meaning I am now stuck with a substandard table I wouldn’t have bought in the first place. If I wanted a chipboard table, I wouldn’t have spent over £250. I contacted customer service, and while Michelle was polite, the company has failed to follow up. I was promised a response within 72 hours—it’s now been a week with no reply. I have been patient, but silence speaks volumes. The concept of the table is great, but the execution and transparency are deeply disappointing. I will be pursuing this further, but others should be warned—this company does not deliver what they promise. I’m happy re revisit this review once I get a reply but as it stands, these are my feelings.

Can’t assemble table as legs are not compatible

Good comms, fast service, just a shame i got a different style to what i ordered

My order was delayed due to issues the delivery company were experiencing but communication was great throughout and I knew exactly what was happening

Very pleased

Just took ages to come!

Lead time was very long also problems with delivery

Good table despatched quickly.

Delivery took around 6 weeks

Great

So far so good

Good service.

Very quick and prompt

Customer service was top notch,couldn't of done more. Very impressed

Commande facilement passée sur le site. C'est juste le temps de traitement et la visibilité de la livraison qui m'ont semblé un peu longs

Easy experience, and delivery. Dreadful build instructions and product was not as pictured although was similar and met our needs

Easy, fast, nice.

Excellent

Excellent service

Arrived quicker then originally stated

Fantastic, really easy and straight forward.

Still waiting for decision about my return

Arrived in great time

Too long wait keep calling again n again for order delivery and not proper information when it’s getting delivered.

I really love the table, it fits in my lounge perfectly and I am really pleased with how it was made and the quality of it. Thank you!

As said, missing screws and instructions in the packaging. Probably they sent me a used table