The experience with the vendor was almost perfect — communication was smooth and the product itself matches the description well. However, the delivery took longer than expected, and there was a bit of confusion when I finally heard from UPS. I received an inquiry from them about the item, but the invoice attached gave me no indication it was the sword I had ordered — it just listed a $50 item from a Korean metalworks company, with no clear description. I only got the AWB after UPS contacted me,