One of the three planters had an end piece that was broken during transit. Despite that, I was able to put it together. Everything functions fine and it is not noticeable. I sent an email with pictures to cedar planters Canada and they responded right away and offered to send the replacement. I stated that it was not necessary and just to note delivery damage from their end. They said that at any time I would like that piece, email and they will send. Nicely done.