Ann D.
Faster delivery
Purchased item
Seattle Seahawks Paracord Buddy Keychain
"Took ages for delivery - meant to be a stocki..."
Paracord Buddy UK store reviewsSee product reviews
Alexandra B.
I sent 3 emails and had no reply customer service is nil.
Purchased item
Darth Vader Paracord Buddy Keychain
"The recipient loved it"
David K.
Communication with your store is terrible. I had to pay customs duties and related fees in my country because you did not handle what you were supposed to. The amount of customs fees was the same as the price I paid for the order.
As a result, I ended up paying approximately 77 EUR for mini helmets.
Purchased item
Nano Helmet Bundle
"I didn't receive Alonso's helmet. The comunic..."
Alexander B.
Met all my expectations
Purchased item
Nano Helmet Bundle
"Really cool helmets, such fine and precise de..."
Shelagh K.
Information regarding delivery was provided initially but not updated, so I was not sure what was happening.
Purchased item
Pittsburgh Steelers Paracord Buddy Keychain
"It’s a useful and fun item."
Emma A.
Slow dispatch and no communication as to when estimated delivery would be, and no response to my x2 emails when I asked for an update.
Purchased item
LH FER 2025 Racing Paracord Buddy Keychain
"Cute but smaller than expected and even thoug..."
F.
The only issue was the visor kept coming off so could easily be lost.
Purchased item
Limited Edition 2025 Lando Norris Racing Paracord Buddy Keychain
"This was a gift for my son in law who is a bi..."
Baiba B.
Order took more than a month to arrive and when I asked for updates I didn’t get any reply. This was supposed to be a little Christmas stocking filler. Tried different communication channels and got totally ignored. Also the value for money is bad - the items definitely should not cost as much as they do. Would not recommend.
Purchased item
Limited Edition 2025 Lando Norris Racing Paracord Buddy Keychain
"Order took more than a month to arrive and wh..."
Neil T.
Not disappointed.....
Purchased item
Boba Fett Paracord Buddy Keychain
"Excellent 👍👍"
Mrs S.
Long delivery time
Purchased item
Piastri 2025 Nano Helmet
"Still a nice item, but extortionately priced..."
Hayley G.
Get back to people when they email. Having no response after 3 emails is very poor. This was meant to be part of a Christmas present was was ordered 2nd December
Purchased item
Leclerc Mega Bundle
"Poor customer service. Item ordered at the be..."
Robby Z.
Amazing!
Purchased item
Mystery Pin Badge
"Thanks for everything!!"
Neil B.
Awful service, delivery and communication
Purchased item
Darth Vader Paracord Buddy Keychain
"Took far too long for delivery and not impres..."
Chris F.
I need you to contact me about my order. The Alonso helmet did not come with my set and it is the main reason I ordered it. My order number is 154075. Please contact me to resolve this issue. [email protected]
Thank you,
Chris
Purchased item
Nano Helmet Bundle
"I purchased this multi set for the Alonso hel..."
Stefan B.
The company do not respond to emails. I received broken keychains and the free mega bundle wasn’t included.
Avoid this company.
Purchased item
FREE Mega Bundle
"I didn’t receive my free mega bundle other it..."
Matthew H.
Terrible communication and very slow in terms of delivery but it did get there in the end.
Purchased item
1st Order Stormtrooper Keychain
"Terrible communication and very slow in terms..."
Jane S.
Noo
Purchased item
Baby Yoda Paracord Buddy Keychain
"Great product"
Neil R.
Delivery was a bit slow and communication could be better but I got what I ordered before the holiday so wasn't that bothered.
Purchased item
Baltimore Ravens Paracord Buddy Keychain
"These look and feel great. Really pleased wit..."
Mrs J.
Long wait for parcel. Didn't answer my emails.
Purchased item
Limited Edition LH FER Edition Racing Paracord Buddy Keychain
"The product itself is good. I think the compa..."
Rebecca H.
Terrible service and communication, no reply to emails. I understand places get busy leading up to Christmas but an update would be nice. Very poor
Purchased item
The Stig Paracord Buddy Keychain
"The stig one was really loosely tied compared..."
Michelle L.
As per review, service awul, no communication, no tracking of parcel, and product arrived very late.
Product quality fanatasic !!
Purchased item
Limited Edition 2025 Lando Norris Racing Paracord Buddy Keychain
"Product fantastic, service awful....
No comm..."
Mrs H.
Wasn’t clear it would take as long as it did to come. But other than that. Great price and quality
Purchased item
Tampa Bay Buccaneers Paracord Buddy Keychain
"Took longer to arrive than expected but very..."
Louise P.
Too long for delivery. Ordered on 1st Dec - delivered 6th Jan!
Purchased item
MCL Team F1 Motorsport Paracord Buddy Keychain
"Delivery time unacceptable - over a month! It..."
Kristofor L.
Great product absolutely awful customer service, unfortunately wouldn’t buy from again.
Purchased item
Nano Helmet Bundle
"The products good when they eventually turned..."
Petra D.
Good service
Purchased item
FREE Mega Bundle
"Nice surprise!!!"
Johnny P.
No
Purchased item
Miami Dolphins Paracord Buddy Keychain
"Got it for my son who loves the dolphins and..."
Stuart J.
No customer service what so ever, never replied to emails. Took over a month to arrive.
Purchased item
Limited Edition George Russell Racing Paracord Buddy Keychain
"Loved the product, service and communication..."
Emily W.
Awful customer service and long long delivery
Purchased item
Mystery Pin Badge
"Awful awful experience, customer service is s..."
Alexandra K.
Poor customer service
Purchased item
Limited Edition 2025 Lando Norris Racing Paracord Buddy Keychain
"I ordered in November and only received yeste..."
James C.
Would never use again
Purchased item
San Francisco 49ers Paracord Buddy Keychain
"Ordered end of November for Xmas present deli..."
Ed S.
Customer service and communication is zero, given how heavy you go on promoting your business. Disappointing when you are going to rely on reviews!
Purchased item
1st Order Stormtrooper Keychain
"Product ok, zero customer service and communi..."
Andy J.
Delivery
Purchased item
CS WIL 2025 Racing Paracord Buddy Keychain
"I waited just under a month and a half for de..."
Kim S.
Would love to see the rest of the grid to make a complete set
Purchased item
Nano Helmet Bundle
"Perfect addition to our F1 collection!"
Tanya C.
No
Purchased item
San Francisco 49ers Paracord Buddy Keychain
"My partner loved it but unfortunately the fac..."
Nicola W.
All good
Purchased item
Limited Edition 2025 Lando Norris Racing Paracord Buddy Keychain
"Really nice product"
Toby W.
Poor quality items, priced too high for what they are
Items arrived 10 days late with no communication
Items were damaged
Purchased item
Piastri 2025 Nano Helmet
"Poor quality and incredibly small"
Paul H.
No
Purchased item
Limited Edition Silverstone Powercord Buddy
"Great looking helmets for my Lego figures sha..."
Mr M.
Poor customer service
Purchased item
Limited Edition Oscar Piastri Racing Paracord Buddy Keychain
"Lovely items but very poor communication from..."
Zachary S.
Just disappointed in the mixup of getting two of the same helmet
Purchased item
Nano Helmet Bundle
"The helmets are great but you sent me two Red..."
Shannon G.
Tried to contact due to missing order and never heard back luckily the lady whose house it was delivered to hand delivered my order otherwise I wouldn’t never have received. Also G is the wrong way on nfl Green Bay packers helmet. Considering the price I am extremely disappointed
Purchased item
Green Bay Packers Paracord Buddy Keychain
"The G is stuck on the wrong way, extremely di..."
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