Sandra R.Verified
Comfortable
Purchased item
Flufié Grove Sneaker - Harvest Gold
"Very light and comfortable"
MyFlufié store reviewsSee product reviews
Sheila C.Verified
Very poor customer service!
Purchased item
Flufié Grove Sneaker - Sand Beige
"I emailed twice requesting for a RETURN LABEL..."
Paula B.Verified
I’ve gotten no response to emails sent
Purchased item
Flufié Grove Sneaker - Sand Beige
"My shoes are too narrow for my rt foot and I’..."
Lilliam B.Verified
Requested a return 2 days ago and it has not been approved yet. How long does it take? Other companies respond immediately .
Purchased item
Flufié Grove Sneaker - Jet Black
"Too wide, requested to return ."
Donna D.Verified
Waiting for to return item
No response
Purchased item
Flufié Grove Sneaker - Khaki
"Horrible customer service"
Jessy H.Verified
No reply to my request to return the shoes for refund
Purchased item
Flufié Grove Sneaker - Harvest Gold
"I have requested a return with no reply. I wi..."
Kelly P.Verified
Horrible. This company is quick to respond when they ask for a review but no where in sight when asked for a refund. Such a fraud.
Purchased item
Wild Leopard Grey Down Boot
"I want to return my order as the boots arrive..."
Ankica S.Verified
Easy to order, fast shipping, according to mails very friendly customer suport.
Purchased item
Shoulder Bags Jet Black Classic
"Beautiful and chic, very stylish."
Susan M.Verified
Excellent
Purchased item
Classic Jet Black Down Boot
"Very pleasant experience from start to finish..."
Joanne O.Verified
I got the bag quickly, but it was horrible how badly it smelled of cigarette smoke!
Purchased item
Shoulder Bag Red Shiny
"The bag is very pretty, but it smelled so bad..."
Lauren M.Verified
Horrible customer service
Purchased item
Classic Khaki Down Boot
"I did not receive the color I ordered, which..."
Irene V.Verified
You should be very proud!
Purchased item
Kids Boot Classic Sand Beige Down Filled
"My 8 year old grandson is in love with his ne..."
Lucille C.Verified
I need to return and have not heard back
Purchased item
Classic Jet Black Down Boot
"Too wide"
Amy M.Verified
Customer service blamed me for FedEx issue and has not offered to refund me.
Purchased item
Classic Sand Beige Down Boot
"I never received my order because FedEx left..."
Kate K.Verified
No
Purchased item
Classic Harvest Gold Down Boot
"Xo"
Diana K.Verified
Please process my return request and give me a shipping label so I can send the boots back to you and get my refund.
Purchased item
Metallic Jet Black Down Boot
"I requested a return as I did not think the b..."
Kim B.Verified
I had to exchange for the next size up and it was a seamless experience!
Purchased item
Metallic Jet Black Down Boot
"I would recommend you order up a size,they ru..."
Jaren M.Verified
Customer service has been unresponsive to my request for an exchange.
Purchased item
Classic Sand Beige Down Boot
"Cute boot but runs small. Reached out to cust..."
Dora E.Verified
Better customer service.
Purchased item
Classic Jet Black Down Boot
"Small sizes. Not responding to email regardin..."
Helena B.Verified
Does anyone work here? Can you please respond to my return request?
Purchased item
Shiny Jet Black Down Boot
"I’ve been trying to return my boots for 2-3 w..."
Maria Clara P.Verified
Great CS
Purchased item
Jet Black Pillow Scarf
"Love it!😍"
Amy S.Verified
It is difficult getting a return started. I am awaiting my shipping label.
Purchased item
Shiny Khaki Down Boot
"They run small and didn't fit well. Also the..."
Asina G.Verified
No
Purchased item
Classic Jet Black Down Boot
"I wish the front of the boot covered the ankl..."
Seanna M.Verified
Smell like cigarette smoke covered by perfume
Purchased item
Classic Jet Black Down Boot
"Smell like cigarette smoke covered by perfume"
Beth R.Verified
I never have had to return something where I have to wait for it to be reviewed
Purchased item
Classic Khaki Down Boot
"I have waited three days for a code to return..."
Pauline H.Verified
Bad customer service
Purchased item
Classic Harvest Gold Down Boot
"I bought 2 pairs, tried one pair on, they are..."
Cheryl D.Verified
Quick delivery. Quality product.
Purchased item
Classic Navy Blue Down Boot
"Cozy and comfortable!!"
Joyce B.Verified
Just let me know how to return the boots and get a refund- you sent the wrong size and then you won’t respond - I’m telling anyone I know who is interested in your boots to not bother
Purchased item
Shiny Jet Black Down Boot
"I ordered size US 10- I got size 9- I sent yo..."
M.Verified
Awful customer service, sent 3 emails to return the boots and no response.
Purchased item
Metallic Jet Black Down Boot
"These boots have the WORST and weirdest smell..."
Veeda V.Verified
I loved the boots but loved the service even more. Unfortunately it wasn't the right size.
Purchased item
Classic Navy Blue Down Boot
"I got size 9 and it was small. I returned it..."
Suzanne M.Verified
No
Purchased item
Classic Jet Black Down Boot
"I requested a return and you ignored my reque..."
Carol P.Verified
Contact with company and exchange was very easy.
Purchased item
Metallic Jet Black Down Boot
"Very warm and comfy"
Sarah W.Verified
Thank you for sending a replacement so quickly!
Purchased item
Classic Sand Beige Down Boot
"My first order was my normal size 10, but the..."
Yelena M.Verified
Bad service overall!
Purchased item
Classic Sand Beige Down Boot
"These run small, and this company has horribl..."
Therese C.Verified
Very happy! Would consider additional purchase next winter!
Purchased item
Classic Sand Beige Down Boot
"Great quality and fit!! Love them!!"
Cheryl H.Verified
Exchange for a larger size was confusing but ended well.
Purchased item
Metallic Antique Red Down Boot
"Shoes have a nice color. They are a little h..."
Tina V.Verified
No.
Purchased item
Metallic Jet Black Down Boot
"Better customer service. I’ve been trying to..."
Brooke T.Verified
I have been trying to initiate a return for 3 days and it is under review which is strange. I should just be able to return my item for a refund as the advertised.
Purchased item
Classic Jet Black Down Boot
"Does not feel comfortable to me. Heel area is..."
Bobbie S.Verified
Love!
Purchased item
Classic Sand Beige Down Boot
"Love them!"
Susan L.Verified
Your return policy is very difficult. I knew the minute they arrived that they were not going to work. I reached out to you all immediately and I am still waiting for directions on how to return.
Purchased item
Metallic Jet Black Down Boot
"All I’m trying to do is return them for a ful..."
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