Some of the knives i really like and the costomer service agent stayed proffesional even in the face of bad problems and policies. There are two main problems with company.
1. The knives are not described correctly.
- the artissanal cleaver is not a cleaver, and the serbian and rocking slicer are supposedly cleavers. But the descriptions of the serbian and rocker never say that they are cleavers or can be used as cleavers, only slicers.
2. 30 day warenttee is a lie. They dont take any return