The overall experience with the company was disappointing from start to finish. Communication and quality control were not what I expected for a premium frozen product. The order arrived late, the ice packs were completely melted, and the bread was no longer properly frozen upon arrival. Most of the items had to be discarded because they were no longer usable. I attempted to salvage part of the order by refreezing and baking it, but the quality was already compromised. For products that require