I am extremely disappointed with the service provided by Blue Island.
I ordered a Sunblock Jacket in XL size around 15–20 days ago. After an unreasonably long delay, the product was finally delivered, but instead of the XL size that I ordered, I received a Large (L) size. This clearly reflects poor quality control and negligence in handling customer orders.
To make matters worse, I am now trying to initiate a return for the incorrect item, but the return process is not working either. This has