Kurt C.
Shopping experience was easy and streamlined
Purchased item
Personalized Pet Portrait Pillow
"While the pillow did take an extra long time..."
PoochPrints store reviewsSee product reviews
Andrew B.
Email inquiries went unanswered, product and proof took much longer than expected
Purchased item
Personalized Pet Shaped Pillow
"Great product but customer service not good...."
Mary E.
Easy placing the order for sure!
Purchased item
Personalized Cherry Blossom Pet Canvas
"I ordered this as a gift for my sister in law..."
Marti C.
Had trouble tracking the shipment but your customer support was quick to respond and problem solved quickly
Purchased item
Personalized Pet Drawing Style Framed Gallery Print - Portrait
"The sketches of my three dachshunds are wonde..."
Karen C.
Great results
Purchased item
Personalized Pet Drawing Style Portrait Prints
"Thank you so much for a great print. My emai..."
Ara G.
Gift took longer to arrive then the stated time frame
Purchased item
Personalized Superimposed Pet Portrait Jigsaw Puzzle
"Great looking photo of our Daisy! At the mome..."
Dimka O.
I got my product after six weeks instead of a 13 business days maximum as is was advertise.
Purchased item
Personalized Pet Memorial Coin Key Chain - Paw Print
"Everything looks good as described, but it to..."
Susan C.
It took too long.
Purchased item
Personalized Luxury Pet Necklace - Engraved Heart
"The product was a disappointment, the engrave..."
Veronica A.
Emails from the company were responsive and timely.
Purchased item
Personalized Pet Throw Blanket
"I purchased a blanket with my family dog that..."
Miranda K.
Great!!
Purchased item
Personalized Pet Sherpa Blanket - Drawing Style
"Beautiful blanket turned out better than expe..."
Landon M.
Took over a month to receive the stickers after submitting multiple emails without response.
Purchased item
Personalized Pet Kiss Cut Stickers
"Took over a month to get and had to email twi..."
Jessica S.
Horrible customer service. The product is fine as long as you email them to move the manufacturing process along and you’re ok with waiting a month to get your product. Customer service never responded to my emails
Purchased item
Personalized Pet Kiss Cut Stickers
"The stickers are great but the customer servi..."
Janice K.
Took way too long to receive my order. Tried to say I didnt send my dogs nose photo and in the same paragraph asks me to send another photo of my dogs paw?! 🙄. It won’t let you complete your order without the photo. So they try to blame you for the order taking so long. So I sent it again and I also had to send the first proof back. It wasn’t good enough. Customer service is way to slow to respond to messages and emails.
Purchased item
Personalized Pet Memorial Coin Necklace - Nose Print
"I love my dogs nose print but customer servic..."
Jenn C.
Overall good
Purchased item
Personalized Pet Kiss Cut Stickers
"Cute"
Dara D.
nothing was done without me having to ask for information from proof to shipping and the product was not worth the price
Purchased item
Personalized Pet Drawing Style Portrait Prints
"not happy with the pic at all. actually thre..."
Sherry C.
Was easy to order and my grandson loved his lunchbox
Purchased item
Custom Pet Lunch Box
"My grandson just loved his lunchbox"
Lisa W.
Communication is poor and it was a slow process.
Purchased item
Custom Pet Portrait - Square Canvas
"The product came out well but the timeliness..."
Margaret Z.
Great products!
Purchased item
Personalized Pet Portrait Pillow - Bloom
"Perfect gift!"
Mathew M.
Awful
Purchased item
Personalized Pet Portrait print from Photo
"Took forever and terrible quality"
Jillian P.
Took a few emails to get an update about my order and when it would be shipped.
Purchased item
Personalized Pet Memorial Heart Necklace - Nose Print
"Was a gift of my daughter's cats nose for her..."
Amanda B.
Customer service never answered my questions about when my order would arrive and it took nearly a month to get to me.
Purchased item
Personalized Pet Memorial Coin Necklace - Nose Print
"It took a long time to arrive but the product..."
Lynda S.
Had to email twice to check o status
Purchased item
Personalized Pet Portrait Prints - Neon Color Style
"Beautifully done. Thank you"
Brian W.
Great experience
Purchased item
Personalized Pet Drawing Style Framed Gallery Print - Portrait
"It is perfect! It turned out better than I h..."
Anne S.
Great...Getting a mock up makes all the difference. I had one small white mark (from the photo) I wanted removed and a week later my second mock up was perfect.
Purchased item
Personalized Pet Drawing Style Portrait Prints
"I purchased this for a friend whose dog passe..."
Richard R.
Great
Purchased item
Personalized Pet Lunch Box - Donuts
"She loved it."
Ron W.
Very easy to navigate
Purchased item
Personalized Pet Portrait Pillow
"Turned out perfectly. My wife loved the pill..."
Stephen C.
Easy and quick
Purchased item
Personalized Pet T-Shirt
"Friend loved it!"
Kerrie C.
Fast and good communication
Purchased item
Personalized Pet Portrait Prints - Watercolor Illustration
"These were a gift and they were able to match..."
John S.
Good experience. Nothing to complain about, nothing to compliment about.
Purchased item
Personalized Pet Kiss-Cut Magnets
"The portrait magnet is good, but the body mag..."
Laura M.
Would definitely shop again.
Purchased item
Personalized Pet Portrait Prints - Neon Color Style
"My son just lost his dog so I bought this for..."
Kathleene C.
Great
Purchased item
Personalized Pet Portrait Pillow
"The pillow turned out wonderfully...it went t..."
Michelle F.
You never answered my final email about removing the white patch from his nose.
Purchased item
Personalized Pet Portrait Prints - Neon Color Style
"I don't like the way it turned out. It is too..."
Steve B.
Easy and quality stuff
Purchased item
Personalized Dog Portrait Color Mug
"The mug is great. I bought it for my wife and..."
Jacie M.
Took about a month (to be expected) and came out really well!
Purchased item
Personalized Pet Can Koozie
"Came out great!"
Quin S.
It was great
Purchased item
Personalized Pet Memorial - Acrylic Heart
"Y"
Angie J.
Easy to order, just really pay attention, I accidently ordered the wrong size, lol
Purchased item
Personalized Pet Drawing Style Portrait Prints
"The rendering was wonderful and the service w..."
Christy M.
Love it
Purchased item
Personalized Pet Drawing Style Portrait Prints
"Loved it!!! Was a present they loved it"
Norma L.
Poor customer service, and the picture was distorted
Purchased item
Personalized Pet Drawing Style Portrait Prints
"The pic was a little distorted and it wasn’t..."
Cristin P.
Came in good time. Just not happy with the final product
Purchased item
Personalized Pet Drawing Style Portrait Prints
"The picture is a lil grainy… not clear"
Elana S.
It's all it comes down to the customer service and your customer service sucks. You really should think about answering your emails and responding to people. That's no way to run a business as someone who actually has her own business. I respond to my customers
Purchased item
Personalized Pet Memorial Coin Necklace - Paw Print
"The reason this is getting three stars is bec..."
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