Hanna Sillitoe store reviewsSee product reviews

Easy to navigate website and order from a vast range of skincare products. Tracking is fantastic too.

Good delivery and packaging.

Always speedy, and I’m pretty obsessed with nice packaging. The products here are packaged so beautifully, I don’t want to throw away the boxes

Honestly. It is Christmas. I placed my gift order. I don't then need a whole bunch of advert emails letting me know there are more offers. I've done the giving you money bit already.

As per my previous message I haven't had my items yet!!

Easy to place my order. Quick delivery.

Excellent

Easy to use website with good descriptions of products. The delivery was quick and there were regular updates throughout

Good.

Quick and easy. Great customer service too. Lovely packaging.

Easy to order and goods were well packaged and undamaged when they arrived.

Very helpful member of the team assisted me with what I could try for my sores

Great company. Beautifully packaged products and quick shipping too.

Easy to order, arrives quickly. As I said in my previous review, unnecessary packaging.

Excellent

I had a severe allergic reaction to this cream. My skin flared up and burned instantly and I had to wash it off quickly with water. I informed the customer service team and they explained they would normally only refund unopened products (how would anyone know they were allergic to the product if they hadn't opened it and tried it?) but offered to refund if I returned the products. This would have cost me an additional 40 euro in postage as I'm in Ireland and it would have to be sent by courier, which I explained. It seems it's not possible to send creams by post to the UK. I'd already paid 32 euro unexpected customs duty charge and 15.95 delivery charge so I was not prepared to spend more on postage than the actual product. I had the same reaction to the scalp oil. I have eczema and feel a little duped that a product that is supposed to be for individuals with problem skin would cause this. I spent more than 100 euro on 2 products plus postage ( scalp oil and vitamin D cream) and now have no usable products or refund. So buyer beware, especially if you are not in the UK, you might find yourself in a similar situation.

It was easy to shop and good delivery.

Easy ordering and very prompt delivery.

Easy to go to eczema treatment bundle

The website was user friendly and easy to navigate what I needed.

Everything fine.

My purchase arrived well packaged and in good time. Thank you

Delivered promptly

Thank you, everything arrived as promised.

Super easy site to use. Products are very well packaged. Communication is first rate and delivery is fast.

Really easy to order and very fast delivery.

The shopping experience is great and I am hoping the multi strain biotics will eventually help me

Beautifully packaged products promptly delivered.

Was ok

On it!!

Great products and speedy service

Quick delivery

Products arrive quickly. Never have had a problem

I ordered online and received it the package 2 days later!

Wonderful customer service from Hannah’s team.

Always easy placing an order, quickly dispatched and arrives looking beautiful.

Gorgeous website and very easy to navigate and find desired products. Clear information and not a massive product list which I think is so refreshing. Delivery was quick and the packing is beautiful ✨✨✨

Fantastic customer service, fast delivery and very well packaged thanks 😊

Excellent

Shopping experience? Don’t really know what you want me to say! I ordered the tea along with the Multi Strain Biotic which I am enjoying. But not keen on the tea. Ordered them both and they arrived.