ordered these shoes because I have a hard time finding shoes that are wide enough to fit my feet comfortably. When they arrived, I tried them on, but the top of the shoe was too tight, so I repackaged them to return them.
When I contacted customer service to ask how to return the shoes, I was told to keep them and sell or give them away instead of being offered a straightforward return. That was not what I wanted—I simply wanted to return the shoes for a refund.
I was then sent a lengthy proce