Tyler
Amazing help and assistance when I selected the wrong ring size
Purchased item
The Stormlight
"Amazing fit and looks beautiful"
Thorum store reviewsSee product reviews
David
Very pleased with the ring and customer service.
Purchased item
Ring Exchange
"Very smooth ring size exchange process. Thank..."
Elena
They are always so helpful and quick to respond
Purchased item
Warrantied Ring Replacement
"The process was super simple and easy. We got..."
Andrew
Amazing from start to finish. Complications with delivery but Thorum followed through. 100% satisfied with my watch and ring. (And the customer service representative that helped me. Give her a raise)
Purchased item
Thorum Replacement
"Customer service was incredible. I will defin..."
Josie
Thorum has been a great choice!
Purchased item
Ring Exchange
"My husband loves his new ring! We had to exch..."
Michael
Customer service was very helpful
Purchased item
Ring Exchange
"It’s a very nice ring."
Stephanie
I feel like it was sent in a timely matter! Easy to order!
Purchased item
The Apollo
"My man loved it! It came with silicone ring w..."
Jamal
This process was seemless and I am enjoying my purchase.
Purchased item
The Apollo
"This is a fantastic piece art and ai love it."
Michael
Very good
Purchased item
Black Meteorite
"Love the ring. I already rated this from the..."
Kierra
It was difficult to choose from all of the amazing options!
Purchased item
The Vitae
"Beautifully crafted, everything I had hoped f..."
Alphonse
Website was easy to go threw and shipping came quick
Purchased item
The Medusa
"We she said yes and is in love with the ring…..."
Jackson Thomas Caito
Great products and the site was easy to navigate!
Purchased item
Thorum Ring Sizer
"Glad I got to discover my ring size - thank y..."
Tessa
They make it easy and fast to get a replacement after my husband lost his ring
Purchased item
Warrantied Ring Replacement
"The replacement came super quickly! The warra..."
Krystle
Fast shipping
Purchased item
Black Meteorite
"Perfect for my
Fiance who works with his hand..."
Rachel
Great quality products and great customer service
Purchased item
Ring Exchange
"The ring is very high quality. I loved it. My..."
Alexis
Great customer service!
Purchased item
Warrantied Ring Replacement
"The ring is great- my husband loves it. He al..."
Tammy
I had to reach out to customer service and you all are amazing!!! Instant results!!! LOVE the responsiveness! Ordering online is always a gamble, but your customer service put my insecurities to ease!
Purchased item
The Yee
"The wedding isn't until August. I would love..."
Chris
Fast shipping and great reliable products.
Purchased item
Thorum Ring Sizer
"Works great! My wife and daughter love it."
Heather
Easy
Purchased item
Ring Exchange
"I received this size replacement and was so e..."
Kyla
The workers are super nice and are quick to help and respond to any concerns or questions anyone has.
Purchased item
The Aloha
"Customer service was super helpful and kind...."
Nicole
The ring is top quality and the customer service is outstanding!
Purchased item
Ring Exchange
"It was very easy to exchange the ring for a d..."
Shaun
Incredible customer service from purchase through personalized post purchase follow up- remarkable customer service.
Purchased item
The Fjord
"Stunning craftsmanship while being comfortabl..."
Amy
Great customer service !
Purchased item
Ring Exchange
"Beautiful ring and so unique! My fiancé loves..."
Sam
10/10 - no notes!
Purchased item
Warrantied Ring Replacement
"Extremely fast and easy experience! You guys..."
Gina
The associate that helped me was amazing
Purchased item
Thorum Replacement
"Amazing experience with Thorum! Husbands ring..."
Elizabeth
Easy to order!
Purchased item
The Smith
"Picture doesn’t do it justice. It is so cool..."
Jon
Quick and easy
Purchased item
Thorum Ring Sizer
"Perfect tool to size my future wedding ring...."
Meghan
Easy to purchase, quick shipping and delivery.
Purchased item
The Aloha
"It’s a beautiful and well made ring. The ring..."
Charles
Very responsive ordering system and website. Well done 👍🏽
Purchased item
The Adventurer
"I have received multiple inquiries about the..."
Andrew
Thrum is a high quality company with amazing rings with amazing customer service. All my needs were met, and the owners really go out of their way to value their customers.
Purchased item
Ring Exchange
"Amazingly crafted ring.. with even stellar cu..."
Nicole
Great!
Purchased item
Ring Exchange
"It was easy to complete the ring exchange."
Philumena
The size exchange process went so smoothly - it was great! Highly recommend
Purchased item
The Aloha
"High quality, durable, yet sleek. Great for a..."
Brian
Without an actual customer service line where one might talk to an actual person, it has been incredibly difficult to resolve what would otherwise be a very simple solution.
Purchased item
The Victoria
"In the midst of attempting and exchange for a..."
Wanda
I had ordered the wrong size initially and returning it was a breeze!
Purchased item
Ring Exchange
"My husband loves his new wedding ring! Thank..."
Rachel
So easy
Purchased item
The Stark
"It’s perfect. My fiancé and I were so excited..."
Nicole
Great customer service! The exchange process for a different size was super easy!
Purchased item
The Monaco
"Such a gorgeous and well crafted ring! My fia..."
Shelby
Scammed on a return. You guys provided a false address on the return label and now I'm out the ring and the money.
Purchased item
The Atlas
"Actually accept a return instead of telling t..."
Jennifer
Thank you!
Purchased item
The Jameson
"He loves it!
Thai man skis, bikes, hunts, swi..."
Hazel
so easy and user friendly website
Purchased item
Ring Exchange
"Jordyn is the best!!! she always responds to..."
Linda
The site is easy to navigate and there are so many options for rings on there. The customer service is always quick about responding and assisting you when you need it!
Purchased item
Warrantied Ring Replacement
"Thorum was so great with getting the replacem..."
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