So let me tell you about my experience with Thorum Rings. I purchased my original ring from them about 6 months ago. The ring came in a nice little package with a wooden box and extra silicone ring. The ring itself was beautiful and well crafted. I wore it for about two months and loved it. Unfortunately, I mis-placed, lost it, fell off somewhere, I don't know. All I knew was it was gone and I could not find it. But then I remembered that they had their replacement warranty. I filled out the rep