Wildpool store reviewsSee product reviews

Shopping experience was fine but the size is not very accurate.

I think given the difficulties of starting a business in this way, Wildpool has delivered; Bravo.

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I found the process far too drawn out. I just want to buy something instead of signing up to annoying apps that’s send you too many emails about things I have no interest in.

All ok

The reliance on AI was a loss for me, and was a change announced after I had backed.

The shoes are big but otherwise they would be perfect.

The ordering and sizing was a little frustrating, however it was the first drop so to be expected

Poor communication and constant requests to review the product when i never received

You know EU sizes are smaller, but let people order without informing at all touch points.

Very attentive

Difficult to get in contact with

Sizing needs to better

Great communication all the way through. Loves the little app to help with sizing.

Regular updates were welcome. Shoes suggested by AI sizing tool are far too big.

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As per product review

The ordering was difficult because of the confusion about sizing.

I ordered these shoes as soon as I saw them, as they were exactly what I have been looking for. I race yachts offshore and having a shoe in this material is the most comfortable thing to wear while racing for days at a time. However, I just want a pair that fits!

Good response to questions

Lost track of sizing tool and survey status. So submitted my order probably too early. Like the product but would be wary of sizes and don’t find AI or automated sizing works very well for me in general for other brands.

I know some have had communication difficulties but considering this is a small start up I think they’ve done well. They responded to me via fb pm very quickly and were very helpful

Delivery was efficient

Several delays were delt with in a professional and helpful manner. Good communication and help available as and when required.

I really like the product. They look super cool and feel good. However when they arrived I have had to send them back for a smaller size. I followed the sizing app which worked fine for me, and I went with the size the app recommended (my shoe size). But they felt to big when I put them on in the house. So I’m just waiting for the replacements to arrive, but I’m sure they will be fine. Happy days

A bit drawn out to be fair and ordering was very confusing as sizing was a bit all over the place …. By time better sizing info was received I had already submitted my order ….. arrived too big and product unusable to me

Good comms.

Campaign was going well with plenty of communication but the production issues and the confusion and delays did lose them a star

Incorrect information given on sizing. Not a well thought out launch. Bad impression of brand. Will not buy anything from them in future.

the team have kept us informed despite some teething issues. i have no complaints.

Great communications and great little business, happy to support

Wrong size and no one responded to ask to change

Great service

Ok

Product looks good and kept up to date with shipping (albeit with teething issues).

It took some time as you would expect at this stage. Packaging a bit sketchy, but otherwise all good.

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Great customer service. Very prompt responses to emails.

I did take advantage of the early bird deal, but was slightly confused with multiple requests for orders and I think I ended up paying £4.99 twice due to the confusion.

It was my first kickstarter so did not know what to expect. But there was good communication throughout. Well done 👏