Donatien F.Verified
Should translate every communication in French
Purchased item
Airlift Original V2
"Very useful and great !"
Fido Pro store reviewsSee product reviews
Jared F.Verified
Excellent service. Prompt delivery.
Purchased item
Airlift Original V2
"I have been wanting this item for a while. T..."
Alison A.Verified
Delivery was massively late
Purchased item
Airlift Original V2
"Unfortunately super painful to carry a heavie..."
Tony F.Verified
Fulfillment was slow but good shipping time overall.
Purchased item
Airlift Original V2
"Remember to go up one size if your dog is any..."
Gerry V.Verified
The Customer Service and Communication are first rate.
Purchased item
Airlift Original V2
"Other than removing from the package and a fa..."
Eva S.Verified
.
Purchased item
Airlift Original V2
"Sind total zufrieden"
Emily N.Verified
Poor shipping and misleading the customer.
Purchased item
Airlift Original V2
"Promised 3-4 day shipping, in reality was 2 w..."
Matthew G.Verified
Easy. Fast. Good product. Nothing to complain about.
Purchased item
Airlift Original V2
"Tried and true this our second one for a new..."
Brook G.Verified
Website was easy to use and everything went as planned.
Purchased item
Airlift Original V2
"Tested it on my pups, they didn't love it. H..."
Caroline M.Verified
Easy to shop, quick international delivery - only thing is about the shipping cost but that’s not anyone’s fault directly
Purchased item
Airlift Original V2
"It definitely does the job! Although it’s gen..."
Carrie Y.Verified
Quick shipping!
Purchased item
Panza Harness V2 with Deployable Emergency Dog Rescue Sling
"Great company and product! Can’t wait to take..."
Loreley H.Verified
Great shipping
Purchased item
Panza Harness V2 with Deployable Emergency Dog Rescue Sling
"My puppy is a little small for the harness no..."
Kerry T.Verified
Really easy to navigate the site. Shipping was a little slow but the weather was probably a contributor.
Purchased item
Remi Runner Leash
"This was a gift for my grand-pup."
Diane T.Verified
Not sure it quite right for the slightly larger dog... it fits, but just...
Purchased item
Airlift Original V2
"Thank you for adding the shoulder straps. Cou..."
Nancy C.Verified
Excellent customer service. Thank you Antonia.
Purchased item
Airlift Original V2
"Excellently designed and very well constructe..."
Amanda O.Verified
No
Purchased item
Feather-Weight 12" Shoulder Padding (for Airlift only)
"Good product and customer service"
Janice M.Verified
Excellent and responsive customer support!
Purchased item
Airlift Original V2
"The K9 Airlift will be the perfect emergency..."
Brittany T.Verified
Good customer service, my order was slow in arriving which was not an issue for me, but they pre-emptively let me know it would be slower than anticipated and added shoulder pads for free to compensate, which I respect. Makes me feel good supporting a thoughtful company.
Purchased item
Airlift Original V2
"Have not had to use, happily, but such a grea..."
Richard G.Verified
Good customer service
Purchased item
Airlift Original V2
"Size large is a good fit for our aging pitbul..."
Brett B.Verified
Great comms. Arrived quickly
Purchased item
Airlift Original V2
"Well made. Could be slightly more robust mate..."
Tricia D.Verified
Wish to exchange for correct size.
Purchased item
Airlift Original V2
"Wrong size was ordered.
Have been trying to..."
Stephen R.Verified
Good size. Packs well. Shoulder pads are a must and probably should be a included in the pack as standard. Seems to need more support under the chest and neck.
Purchased item
Airlift Original V2
"My big girl (100pounds plus). Seems to ride a..."
Colleen C.Verified
Leash arrived very quickly!
Purchased item
Remi Runner Leash
"I do trail runs and hikes with my dog Rocky...."
Sara C.Verified
Besserr Polster an den Riemen
Purchased item
The Airlift - K9 Rescue Sling - Europe
"Die Tragehilfe nehme ich auf jede Wanderung m..."
Matthias R.Verified
Suivie et livraison au top !
Purchased item
The Airlift - K9 Rescue Sling - Europe
"Super harnais de secours
Pas lourd et invisi..."
Philippe R.Verified
Good service
Purchased item
Feather-Weight 12" Shoulder Padding (for Airlift only) - Europe
"Convenient"
Jeffrey S.Verified
Great customer support
Purchased item
The Fido Fortress Dog Jacket
"We’ve had some wild weather in Buffalo and th..."
Seth K.Verified
Thank you
Purchased item
Remi Runner Leash
"Worked well using Ruffwear harness. I felt co..."
Eileen K.Verified
I ordered the wrong size and immediately realized it after I placed the order and the customer service was impeccable! They were able to change the size for me right away before the item was sent out. Thank you so much!
Purchased item
Airlift Original V2
"I bought this for my daughter and her dog. Sh..."
Johanne S.Verified
The parcel came in reasonable time but I'm in Canada so it did take almost a month during busy holiday season.
I highly recommend shoulder pads as an option to have with the sling.
Purchased item
Airlift Original V2
"I really like it. Tried it out without an eme..."
Kim M.Verified
Super fast and great quality products
Purchased item
Remi Runner Leash
"Great modular leash!"
James S.Verified
Essy
Purchased item
Airlift Original V2
"Haven’t opened it yet so not much to say"
Jennifer P.Verified
super easy and great communication
Purchased item
Airlift Original V2
"I have one for my dog that I hike with and ho..."
Jason C.Verified
I was happy to get a call from Fido before shipping our order to verify size verbally. That was a nice gesture to make sure the thing we got was the best fit possible.
Purchased item
The Fido Fortress Dog Jacket
"We found the chest area to be a little tighte..."
Wendy N.Verified
Easy ordering and arrived as expected.
Purchased item
Airlift Original V2
"This was gift to me and my furry friend that..."
Lorna S.Verified
Fine
Purchased item
The Airlift - K9 Rescue Sling - Europe
"Does what it should and very well"
Tracy B.Verified
Perfect
Purchased item
The Airlift - K9 Rescue Sling - Europe
"We go hill walking and we have used this mult..."
Joseph E P.Verified
Just fitted it to my dog. I like it but didn’t lift her.
Purchased item
Airlift Original V2
"Haven’t used it yet . Tested it . I’m 70+ wit..."
Janie K.Verified
Website, and measurements for the dog were very good and the sling was shipped quickly.
Purchased item
Airlift Original V2
"After having to carry our 30 pound dog out of..."
Tanmay P.Verified
Great customer service
Purchased item
Airlift Original V2
"Great product
Great customer service"
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