I recently purchased your preset, and I am very disappointed with the results. The product does not match the quality or appearance shown in the samples and advertisements. The colors, tones, and overall outcome are far from what was promised, and it did not meet my expectations at all.
Because of this, I feel unsatisfied with my purchase. I would like to request assistance, and if possible, a refund, as the preset does not perform as advertised. Please let me know how we can resolve this issue