Hollywood Hair Bar store reviewsSee product reviews

Good morning. I put an order in on July 22nd, 2025 and still have not received my order as of today, September 6th, 2025. Received any communication from the company nor is anyone responding to my messages or phone calls. Not sure what else to do however at this point I would just like to have a refund of my money. My order number is 1004274 and my tracking number is.9361289768751937098543. please let me know what the next steps are in regards to this order.

NEVER had an experience!

It took a long time to come with my first order.

Good

If I could give zero stars I would. It hard to rate a product I never received!

I did not receive my order.

No response to product not received

my product was crushed to pieces when it arrived at my home. Please pack the product in a box.

It was bad I place an order a month ago, and they charged my card and never shipped out my product. I requested for a refund and the seller denied to refund me claiming they will ship my product which I never received till this day.

Fast shipping always

Excellent

I having receive the edge control

This product really works!!!!

The shipping took too long for this time

Have not received my order.

I never received the product and unable to get a refund I will not recommend this product.

Never received products I paid for.

Never received!! Will never do business with this company again. My tracking number never moved. I did some investigation on my own and now found out the tracking number is not any good anymore. All they keep saying is they switched shipping providers. Then they said they were out of stock. It was one excuse after another.

Never received my order it was cancelled by shipper after 30 days . When I first called about not receiving my order yet I was told they changed shippers from DSL to Amazon which you would think was quicker . After still not receiving emailed a second time and was told one of the items was on back order after I had previously asked and their was no mention made . I received notification cancelled by shipper merchandise was never received I asked for my money back and never heard another peep or had refund processed

I never received my products!

Great

I'll just say this I put on my mans hair where it was Balden up top and I see a difference

I never received the shipment

Over a month, no product and no ETA for delivery. Refuse to allow me to cancel the order.

I never received my order, and the customer phone number online is not valid. The email address is not valid. The tracking number is not valid. DO NOT BUY THIS PRODUCT!!!

Amazing customer service and shipment timelines

Never received my order but state the order us on the way

never received any product. paid in full.

N/A

First they sent me an email telling me I had a credit that was soon to expire, though I did not. I ordered the product on July 23. I received a tracking number on July 30. On August 15 I sent an email asking for the whereabouts of my order. August 16 I received a reply that the "order was still under the scanning process." I asked for a refund. No one responded. On August 23rd after receiving a promotional email, I responded once again inquiring of my refund. On August 24, I was told the reason

I never got it. The reply was in the scanning process. That was on 8/15/25. I ordered in July. The postal service says it has a shipping label ready, waiting for item.

No growth

Never received my order. I ordered in June. It is now September and no sign of my package. Will NEVER order again.

I haven't received my order in 2 months

Nice

Never received after payment. Had to dispute it for a refund . Poor communication from them after several attempts to get my product.

NA

Never received product

Terrible experience with this company

Lack of communication and updates. No refund and no product. Do not buy from this company. They will take your money and will never send the product.