This company has went downhill. I’m not for sure what changed, but it’s unfortunate.
Purchased item
Growth Edge Control
"I never got my product and I’ve emailed multi..."
Tonia W.
Y'all don't have edge control,or the super strength serums, I would like to have two edge controls, .So let me know when there in order please I Love them.
Purchased item
Hair Regrowth Serum - Extra Strength (Large Bottle)
"Will it might have grown two inches,but now i..."
Denise J.
I NEVER received my order I placed in Feb!!
Purchased item
Hair ReGrowth Serum - Best Friend Kit (Free Gift) - 30% OFF
"I NEVER received my order!!!"
Janet M.
Poor customer service, items paid for never received!
Purchased item
Super Grow Grease - Scalp Revitalizing Balm
"I NEVER RECEIVED IT! I paid for this item Jan..."
Philander M.
Never received my order and nobody is responding back to me
Purchased item
Krome' By HHB Men's Hair & Beard Batana Oil - VIP
"Placed my order on 1/9/26 it is now 3/29/26 a..."
Aljathiyah M.
I never received any product from you. You stole my money
Purchased item
Hair ReGrowth Serum
"I never received the product I purchased 01/3..."
Darrius H.
Never got it
Purchased item
Hair ReGrowth Serum
"I never got my product that I BOUGHT!!!!!!!"
Vicki M.
I've seen results
Purchased item
Hair Regrowth Serum - Extra Strength (Large Bottle)
"I've used it before and had good results. I'm..."
John R. G.
Never received order.
Purchased item
Hair ReGrowth Serum - Extra Strength (Large Squeeze Bottle)
"3 months and never received order 1013594"
Angela A.
Never received my order
Purchased item
Hair Regrowth Serum - Extra Strength (Large Bottle)
"Unfortunately I never received my order 😞"
Deshon P.
I shopped and paid but didn't get the product it's been 2 months and I've heard nothing but lies.
Purchased item
Hair ReGrowth Serum (Large Squeeze Bottle)
"Send me my oil, I never got it it's been 2 mo..."
Trevon L.
Customer service is absolutely trash. No response to multiple inquiries. An order was placed in January. Its March and I still haven't received any of the items I paid for. BBB rating is an F. Because that's absolutely what you are doing to people. Its not fair, and a lawsuit is brewing. You are a fraud and a scam.
Purchased item
VIRAL "EXTREME STRENGTH" Hair Growth Serum -
"I ordered In January and its March now. I hav..."
Patricia D.
Horrible! Didn’t get my order placed in January, nobody responded to my request I haven’t been able to talk ti anyone
Purchased item
VIRAL "EXTREME STRENGTH" Hair Growth Serum
"Not only I never received my order, I reached..."
Yolandis B.
I have not received my products! I want a refund ASAP!
Purchased item
VIRAL "EXTREME STRENGTH" Hair Growth Serum -
"I didn't receive my products and I'm getting..."
Joy H.
Ordered 2/1, didn’t get my order yet
Purchased item
VIRAL "EXTREME STRENGTH" Hair Growth Serum -
"Send my order"
Cicily W.
I never received my order and can't get anyone from their company to return my email or respond to my chat messages.
Purchased item
Hair ReGrowth Serum VIP
"I never received my order!! I've emailed and..."
Kimberlan J.
Unprofessional
Purchased item
VIRAL "EXTREME STRENGTH" Hair Growth Serum -
"When customers pay for items make sure you de..."
Michelle B.
Very quick and easy
Purchased item
Growth Edge Control VIP
"Love how it's moved my edges. It's not greasy..."
Tangala H.
I have sent 2 emails to customer service
I have also called the customer service line. I havr yet to hear from anyone! I need someone to call me ASAP. My name is Tangala Hollis-Palmer. I can be reached at 601-506-1406.
Purchased item
"Hair Care Bears" Hair Vitamins
"I have YET to receive my order or any communi..."
Detra P.
The shopping experience was good I chose what I wanted . The down side is they never sent out my order & I lost my money
Purchased item
Sherri Bundle-Seen On TV! VIP
"I never received my order it's been over a mo..."
Bintou C.
Scam don’t buy they will not deliver your products, will just take your money
Purchased item
Sherri Bundle-Seen On TV! VIP
"SCAM-SCAM!!!
Be aware and do not order from t..."
Tameka G.
Poor customer service. Unprofessional and don't care to respond to emails. I never received my order nor offered a refund.
Purchased item
Hair ReGrowth Serum
"Unfortunately I never received my order! Sent..."
Tiasha P.
One of the worst experiences ever ! Customer service is horrendous when it comes responding.
Purchased item
Sherri Bundle-Seen On TV! VIP
"I never received my order, I have been emaili..."
Jeannette J.
still waiting on my order
Purchased item
Super Grow Grease - Scalp Revitalizing Balm
"you never sent my order and said it was proce..."
Lakwasia K.
Never received products been 4 months already
Purchased item
Growth Edge Control
"Never received product"
Natasha A.
They don’t respond to emails…they should give me my money back but I contacted my credit card company and they are investigating.
Purchased item
VIRAL "EXTREME STRENGTH" Hair Growth Serum
"First of all I didn’t receive my order and Ro..."
Shannon J.
Still missing one bottle
Purchased item
VIRAL "EXTREME STRENGTH" Hair Growth Serum -
"I don't know how to get in touch with you guy..."
S B.
I placed an order two months ago and was given a faulty tracking number! This is disappointing, especially when my money was taken, and I still haven’t received my order or a refund!
Purchased item
VIRAL "EXTREME STRENGTH" Hair Growth Serum
"I have not received this order yet, please re..."
Joy R.
I never received my order and did not get a response when I emailed multiple times regarding it.
Purchased item
Buy 2 Bottles, Get 1 FREE of VIRAL "EXTREME STRENGTH" Hair Growth Serum - TODAY ONLY VIP
"I never received my order."
Latasha R.
Horrible no response right about frauds took my money no product and no refund or replacement
Purchased item
VIRAL "EXTREME STRENGTH" Hair Growth Serum -
"Never received my order that was placed on Ja..."
Talitha P.
Order not fulfilled
Purchased item
Regrowth Herbal Shampoo
"Ordered Jan 23rd still haven't received my or..."
Shannon V.
Didn’t receive full order and company said they would fix but still haven’t gotten it
Purchased item
VIRAL "EXTREME STRENGTH" Hair Growth Serum
"Did not receive second bottle you said you we..."
Chanel J.
HORRIBLE! I NEVER RECEIVED MY TRACKING # OR ORDER. THEY STOLE FROM ME AND IGNORED MY SEVERAL ATTEMPTS TO FIX THIS ORDER.
Purchased item
Hair ReGrowth Serum
"I ORDERED IN JANUARY AND NEVER RECEIVED MY OR..."
Sarah E.
GREAT PRICING
Purchased item
Regrowth Herbal Shampoo
"I see growth but it is thinning I had a big t..."
Nicole P.
It was nice receiving a complimentary bottle!
Purchased item
VIRAL "EXTREME STRENGTH" Hair Growth Serum
"Some growth in the areas of my scalp where th..."
Renee L.
Didn’t work for me
Purchased item
Hair ReGrowth Serum
"I don’t know"
Lila T.
Customer service is awful and I never received my order.
Purchased item
6-IN-1 Curl Defining Pudding 8oz
"I placed my order on December 16, 2025 and ha..."
Esther S.
Still waiting on an order.I have placed over about three months now.Possibly more
Purchased item
HHB Shipping Protection
"I never received my order. I've been waiting..."
Constance F.
Placed order on 12/2/2025. It's 3/3/26. This not the first time this has happen. But I just keep trying? C. Fuller Thanks
Purchased item
Regrowth Herbal Shampoo
"** HELP ME GET A RESPONSE ON MY ORDER FROM DE..."
Ronella B.
The email promotions sucks and the month 1/2 half delivery...is horrible! No customer service,but a robot. No one there. Think you're being scam.
Purchased item
VIRAL "EXTREME STRENGTH" Hair Growth Serum
"It was fake advertisement coupon that was sen..."