Had a minor mixup with my order. I ordered a ten pack and only received one vape. I sent a text message and immediately had the rest of my vapes sent out to me. Also, when they were out of a flavor I ordered I received a text asking what flavor id like to replace it with! That's a first time experience. Customer service is top notch. Prices might be a bit higher but I'll deal with that for my vapes in stock and excellent customer service.