Tarashini S.
Speechless with the lack of response from your end
Purchased item
Organic Duck-Down Feather Infant Lounger | Co-Sleeping, Lounging, Play-Time
"If there is a stock out item it would be appr..."
The Finest Touch Empire store reviewsSee product reviews
Ungku I.
Good quality
Purchased item
Infant Lounger's External Cover
"Good quality"
Joyce Janielle Urai A.
Good customer service. Good product
Purchased item
Crescent Pillow | Breastfeeding & Baby Sitting Support
"Bought for my friend. Very comfortable. Good..."
Nurul Hamizah B.
great
Purchased item
Duck-Down Infant Lounger + Crescent Pillow Bundle
"great"
Emmy L.
I had an issue with my address so I emailed the team and received fast feedback. One thing that can be improve is the delivery. Overall I had to wait more than 2 weeks for the order to arrive.
Purchased item
Organic Kapok Infant Lounger | Co-Sleeping, Lounging, Play-Time
"My baby loves it! Fabric is light and thin. T..."
Hanis H.
Okay
Purchased item
Name embroidery
"Good"
Norlie I.
Delay on delivery
Purchased item
Name embroidery
"Simple n comfortable"
Wan N.
Love it !
Purchased item
Organic Duck-Down Feather Infant Lounger | Co-Sleeping, Lounging, Play-Time
"The delivery a bit late. More than 2 weeks. O..."
Muhaizah A.
Shopping was okay but there was a delay in deliver which I contacted the team several times and only found later that my preferred cover was sold out. However someone communicated to me via WhatsApp and all was good
Purchased item
Organic Duck-Down Feather Infant Lounger | Co-Sleeping, Lounging, Play-Time
"Soft and snuggly
My grandson loves it"
Jay N.
The pillow smells musty even after drying it out in the sun. Is this an old stock or is this all your pillows? It also feels very saggy. Did you send me a very old stock or a product that did not pass your QA/QC? Very dissapointed.
Purchased item
Organic Kapok Infant Lounger | Co-Sleeping, Lounging, Play-Time
"The pillow smells musty even after drying it..."
Siti Z.
Efficient
Purchased item
Organic Kapok Infant Lounger | Co-Sleeping, Lounging, Play-Time
"Soft as advertised. Easy to clean & put on th..."
Noor Azwah S.
A breeze..wanted a different one but was out of stock. Seller was kind enough to give a few options to choose from..friendly and very responsive
Purchased item
Crescent Pillow | Breastfeeding & Baby Sitting Support
"So comfortable"
Mei Qian Y.
I was left waiting for 2 weeks with no news from the Finest Touch team regarding my purchase. They only reached out to me after I initiated an email on my purchase. Later, when the parcel came, the Cocoon Swaddle was missing with no explanation. Again, I had to initiate the conversation and was told that this item was discontinued. Until now, I have not received a refund for this item. My overall experience with Finest Touch Empire is horrible.
Purchased item
Organic Kapok Infant Lounger | Co-Sleeping, Lounging, Play-Time
"My experience with Finest Touch has been very..."
Wani H.
I will not be purchasing from this seller again. The service was very disappointing, and the overall experience was bad
Purchased item
Organic Kapok Infant Lounger | Co-Sleeping, Lounging, Play-Time
"I will not be purchasing from this seller aga..."
Tiyurma S.
takkan repeat
Purchased item
Organic Duck-Down Feather Infant Lounger | Co-Sleeping, Lounging, Play-Time
"takde inform pun yang rocket x takde stock. k..."
Tengku Falida R.
Good service
Purchased item
Organic Duck-Down Feather Infant Lounger | Co-Sleeping, Lounging, Play-Time
"Have not tried it yet. But it looks gorgeous..."
Azwan I.
Ok
Purchased item
Name embroidery
"Iam not receive name embroidery"
Syarifah Nur Ain S.
love it
Purchased item
Crescent Pillow | Breastfeeding & Baby Sitting Support
"very soft and comfy"
Noor Azah Binti R.
Very good
Purchased item
Crescent Pillow | Breastfeeding & Baby Sitting Support
"Lounger dan crescent pillow empuk dan selesa...."
Ainn S.
-
Purchased item
Crescent Pillow | Breastfeeding & Baby Sitting Support
"-"
Khaliesah K.
Very helpful when i enquire a lot of things
Purchased item
Organic Kapok Infant Lounger | Co-Sleeping, Lounging, Play-Time
"All in all its a great lounging pillow for my..."
Canace T.
SLOW DELIVERY
SLOW CUSTOMER SERVICE
Purchased item
Organic Duck-Down Feather Infant Lounger | Co-Sleeping, Lounging, Play-Time
"Placed order on feb 20 , today is march 17 it..."
Eva Y.
Terrible customer service with exceptionally excellent skills on reminding customers to rate the products.
Purchased item
Crescent Pillow | Breastfeeding & Baby Sitting Support
"Terrible customer service who only knows how..."
Nurul Aiman N.
Shopping experience was smooth however delivery was severely delayed and emails were not replied promptly.
Purchased item
Organic Duck-Down Feather Infant Lounger | Co-Sleeping, Lounging, Play-Time
"Delivery time and reply to emails could be im..."
Lien N.
I received the lounger (without the Cloud cover). Looking forward to getting the Cloud cover soon. Kindly ensure that the original cover will definitely be sent out as promised. I trust this will be handled properly and not cause any further issues despite I a bit dissatisfied with the service provided.
Purchased item
Organic Kapok Infant Lounger | Co-Sleeping, Lounging, Play-Time
"I received the lounger (without the Cloud cov..."
Siciliah N.
Delivery too slow, please improve.
Purchased item
Infant Lounger's External Cover
"Product is good but delivery too slow. Need i..."
Rafidah A.
Awesome
Purchased item
Crescent Pillow | Breastfeeding & Baby Sitting Support
"Great"
Irene T.
No
Purchased item
Infant Lounger's External Cover
"So far baby have been sleeping comfortably at..."
Francis Che Kang F.
Speedy delivery
Purchased item
Crescent Pillow | Breastfeeding & Baby Sitting Support
"Love it! Baby look relax when using it"
Dilla Aziz A.
.
Purchased item
Organic Duck-Down Feather Infant Lounger | Co-Sleeping, Lounging, Play-Time
"Fast delivery and lounge is superrrr comforta..."
Anis Filzah A.
Nice
Purchased item
Infant Lounger's External Cover
"Nice!"
Amira S.
Fast cs service and prompt response!
Purchased item
Organic Duck-Down Feather Infant Lounger | Co-Sleeping, Lounging, Play-Time
"My girl loved it and sleep throughout the nig..."
Saarvin A.
4 stars for the product, deducted 1 star due to lack of customer support communication time
Purchased item
Organic Kapok Infant Lounger | Co-Sleeping, Lounging, Play-Time
"Would be better if there is better customer s..."
Shirley E.
Good tq
Purchased item
Organic Kapok Infant Lounger | Co-Sleeping, Lounging, Play-Time
"Good..tq"
Farah Azlin I.
Trusted!
Purchased item
Crescent Pillow | Breastfeeding & Baby Sitting Support
"Best quality..satisfied on purchased!"
Siti Nurbaiyah K.
They response to each question and attend to any related issue so fast.
Purchased item
Organic Duck-Down Feather Infant Lounger | Co-Sleeping, Lounging, Play-Time
"The duck lounge function so well and my baby..."
Nur Ain Mastura A.
Great!
Purchased item
Organic Kapok Infant Lounger | Co-Sleeping, Lounging, Play-Time
"Great!"
Udin J.
Semua nye ok ,cuma penghantaran sedikit lambat .
Purchased item
Organic Duck-Down Feather Infant Lounger | Co-Sleeping, Lounging, Play-Time
"Alhamdulillah ,sangat selesa utk baby .tidur..."
Amalina M.
Love it
Purchased item
Organic Kapok Infant Lounger | Co-Sleeping, Lounging, Play-Time
"Can bring anywhere and easy"
Switinsharon A.
Great!!
Purchased item
Organic Kapok Infant Lounger | Co-Sleeping, Lounging, Play-Time
"Love the texture and its was soft 🥰 will repe..."
The Finest Touch Empire store reviewsVisit store