Like i said i bought about four things from you and the DOG TAG for my son never came and i sent you guys a few emails and you guys said it was shipped out . I don’t want my money back i just want the dog tag for my son but you guys just say it was sent out i don’t know where it went but it want in the big where and what was the dog tag in i looked in the box with the other stuff i got in the box and its not in there . If i was going to lie to you guys to get my money back i would pick the most expensive item i bought so it would be worth it but the DOG TAG is the cheapest thing i bought and i dont want my money back but i just want one DOG TAG FOR MY SON THAT HE NEVER GOT AND I TOLD HIM I BOUGHT HIM IT AND NOW XMAS IS FAR GONE AND STILL HE DOESNT HAVE IT. EVERY YEAR I BUY A FEW HUNDRED DOLLARS WORTH OF STUFF FROM YOU GUYS AND THIS IS THE FIRST TIME I HAD A PROBLEM. Even this time i got a plaque for My Daughter and where it was cut on top it was actually chipped when you guys were cutting the plastic. It wasn’t even good quality that should’ve been for that price. It was a plaque with the wooden base with the light . and i should get that replaced or return everything but i like your stuff but if you guys treat your customers this way, I’m gonna make sure I don’t buy anything from you guys again I’m gonna make sure none of my family either does