I haven’t seen the product in action, I would like to trust you though. Shopping experience was straight forward for me, there were about 3 options I think, their products sold separately and hair oils, and the bundle of their simple(shampoo conditioner etc.). I got the bundle, although I didn’t want to spend so much, it was for someone special, they described their own products as cheap and easy.. so I needed to. Once their braids are out, I’m gonna try to help. Also, I can’t find an ingredient list for the products I purchased anywhere. No allergies, just curiosity.