Dear Belna Support Team,
I am writing to express my dissatisfaction with the service I received regarding my recent order. The ordering process was lengthy, and the delivery took place a month later, causing me to miss the opportunity to gift the Gameboy to my son for Christmas. To make matters worse, the game stopped working completely after just one month of use.
Given the high cost of the product, this situation is unacceptable. I kindly request a refund or a replacement for the faulty item