Lilliane R.
Excellent purchasing experience.
Purchased item
Melody String Bottom - Rosetta
"Excellent purchasing experience."
KOANA SWIM store reviewsSee product reviews
Diane F.
Takes too long to receive responses to emails
Purchased item
KOANA SWIM Store Credit
"Takes a while time to receive credit for item..."
Grant G.
It’s impossible to get a response or any customer service help from Koana Swim.
Purchased item
Piper II Moderate Coverage Bottom - Blue Checkered Terry
"The worst customer service experience I have..."
Carissa M.
Misleading sizes without a flexible return/refund policy. (Insert Tyra Banks “I was rooting for you” gif)
Purchased item
Lola Adjustable Tank One Piece - Cerise Crinkle
"I understand “running small” but this was so..."
Nicola B.
They were incredibly helpful and helped me make my dreams come true with my bridesmaid looks!!
Purchased item
Daria String Bottom - Wildflower
"I am OBSESSED with Koana!! They were so accom..."
Elizabeth R.
Fast and easy!
Purchased item
Nova V Bottoms - Cheetah
"I like the material. Such a cute piece, I lov..."
Miranda H.
Super easy and painless!
Purchased item
Nova V Bottoms - Coastal
"Super good quality and fit!"
Stephanie B.
Very easy to navigate their website but I wish they included photos of the backs
Purchased item
Miranda Top - Orange Checkered Terry
"Super flattering and comfy!"
Shelby M.
Perfect!
Purchased item
Tia One Shoulder Top - Cyan
"Love it! Super flattering and great material!"
Shai B.
Amazing. Shipped quickly and product is exactly what was expected.
Purchased item
Gemma Bottom - Baby Pink Checkered Terry
"The cutest bikini bottoms. So flattering and..."
Jamieson V.
Was in timely manner
Purchased item
Christy Strapless Knot Top - Jade Green
"Beautiful colour & fits nicely"
Anna H.
I love their bikinis!
Purchased item
Lola Adjustable Tank One Piece - Cerise Crinkle
"I’m 5’9” and this was too small for me. I alw..."
Customer
Love this company
Purchased item
Nova V Bottoms - Sorbet
"So comfortable with great coverage while stil..."
Camila W.
Took too long for the package to arrive (aprox 15 - 20 days). Longer that what got communicated when purchasing.
Purchased item
Piper II Moderate Coverage Bottom - Magenta
"Didn't fit me well"
Stephanie L.
Very good customer service.
Purchased item
Blake Top - Red
"Good size - fit perfect. Good material. :-)"
Stephenie A.
Quick and easy even with a postal strike happening
Purchased item
Emma Crinkle Top - Bubblegum
"Bought a size M as very busty but small frame..."
Lindsey M.
Love
Purchased item
Gia Crinkle One Piece - Sangria
"Love. Very stretchy. Colour is so cute. True..."
Michelle K.
Super easy and straightforward
Purchased item
Nova Underwire Bra Top - Terracotta Crinkle
"This color looks amazing on my body! And I di..."
Mikaella B.
Still waiting for my order
Purchased item
Piper II Moderate Coverage Bottom - Cyan
"I still have not recieved my order"
Jaemie H.
Business is fraudulent
Purchased item
Peyton Bottoms - Ditsy Spritz
"Order never came, and no one is responding to..."
Cate M.
Horrible customer service. No response to emails. Still haven’t received bikini but am getting messages to review it
Purchased item
Daria Triangle Top - Green Checkered Terry
"Horrible customer service. Order hasn’t arriv..."
Megan C.
Literally hate this company and their customer service. They are rude and their products are cheap feeling.
Purchased item
Willow Top - Leopard
"This top fits terribly. The coverage is so we..."
Carly H.
customer service never responds to emails and there is no way to call them
Purchased item
KOANA SWIM Store Credit
"really poor customer service"
Madison B.
Quick shipping. Favourite swim suit shop
Purchased item
Christy Strapless Knot Top - Cerise Crinkle
"It’s adorable. But wouldn’t recommend for any..."
Loren H.
Fast and easy, even when Canada Post is down
Purchased item
Alice Ruched Bottom - Hot Pink Floral Terry
"Super cute"
Alanna H.
Great quality products, great sales, fast shipping!
Purchased item
Tia One Shoulder Top - Magenta
"Great colour, very nice fabric. Fits perfect..."
Jordi O.
Fast shipping! Love my new bikini
Purchased item
Hannah Crinkle Top - Wisteria
"I'm 5'2 140lbs - chest 34 DDD, waist 28 and h..."
Elizabeth S.
Many issues experienced throughout one purchase.
Purchased item
Softlux Sweatpant - Blush Pink
"These softluxe sweatpants are good quality an..."
Claire C.
Great!
Purchased item
Lola Adjustable Tank One Piece - Cerise Crinkle
"Love it!"
Isabelle L.
My bathing suit was ripped
Purchased item
Lola Adjustable Tank One Piece - Cerise Crinkle
"I sent an email and never got a response. It..."
Stuart J.
Ez to navigate website and shipping was quick
Purchased item
Piper II Moderate Coverage Bottom - Jade Green
"Bought these for my wife after lots of resear..."
Dianne M.
Communication was good & considering it was coming from Canada to Australia didn’t take too long.
Purchased item
Hannah Mid Waist Bottom - Citrus Crinkle
"Birthday gift for my daughter & she absolutel..."
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