Shillpa C.Verified
Worst customer service and terrible product quality.
I received a $17 discount, and because of that alone, the company refused to allow a return on a shawl. This was not clearly disclosed at purchase. A minor discount should not eliminate basic return rights.
On top of that, the product itself was awful. It didn’t resemble a shawl at all—it looked and felt like an animal hide awkwardly draped on, stiff, unflattering, and poorly made. Completely unwearable.
Customer service was rigid and dismissi
Purchased item
Drift Shawl | Ash Olive
"Worst customer service and terrible product quality.
I received a $17 disco..."