Sonia R.Verified
Lots of cute Studio Ghibli stuff
Purchased item
Kiki’s Delivery Service Enamel Pin - Jiji
"Our favourite animated kitty from our favouri..."
Kawaii Pen Shop store reviewsSee product reviews
Nikki A.Verified
so cute!
Purchased item
Sakura Cat Glitter Pen
"My granddaughter loved them."
Hanna R.Verified
Super
Purchased item
Pokémon Legendary Charm Keychain - Limited Collector’s Edition
"Smooth experience with the customer service a..."
Britney F.Verified
Beautiful items! Seems to be quality!
Purchased item
Blue Petunia Washi Tape
"Bought for a gift and it looked so beautiful..."
Chahthurika D.Verified
Love all the products they offer.
Purchased item
Peanuts Snoopy 2026 Schedule Book - Dance - 20 IN STOCK!
"Love it. Good quality"
Nicole S.Verified
shipping took a while, but otherwise, everything went smoothly
Purchased item
Peanuts Snoopy Transparent Umbrella
"very cute and just as it looks in the photo"
Cecilia B.Verified
Easy to order
Purchased item
Sanrio Pochacco Gel Pen - Set of 4
"It's cute"
Susan S.Verified
Tracking the package was good.
Purchased item
Hello Kitty Daily Corduroy Tote Bag
"My granddaughter loved it. I, however, though..."
Susannah R.Verified
Good range of pens
Purchased item
Pilot FriXion Soft Pastel Color Erasable Highlighters - 6 Color Set
"Nice product quickly delivered"
Hing L.Verified
No
Purchased item
Peanuts Snoopy Transparent Umbrella
"Very happy qith umbrella"
Kelly B.Verified
Shipping a little lengthy but otherwise great
Purchased item
Kawaii Pen Shop Selection - Pilot Multi Pens & Pencils - Mint Color
"Great pen. Writes smooth."
Joanne F.Verified
Efficient and no issues - wonder retailer
Purchased item
My Neighbor Totoro Tote Bag
"It was the cutest thing ever and we used it a..."
Tony L.Verified
Fast shipping and good tracking
Purchased item
Peanuts Snoopy Morning Hug Mug - Limited Edition
"Makes for a great present!"
Kimberly M.Verified
I ordered from here back in November of last year and never received my order. Checked in with someone named Elena in customer service in December as the items ordered were Christmas gifts and customer service didn’t help at all. Tried to get a refund in January and was denied a refund. Such a shame because the items were so cute. Please refund my items.
Email for reference:
Hi Kimberly,
Thank you so much for your patience — and I’m truly sorry for the delay and inconvenience you’ve experienced. 💕
After thorough investigation, we’ve confirmed that your package was part of one of our company’s shipping batches that USPS returned to us due to customs rejecting the packages. Unfortunately, this affected a number of shipments, including yours.
We will resend the package immediately, once it is returned to us ✨
We’re incredibly sorry about this carrier issue and deeply appreciate your understanding while we work to ensure this doesn’t happen again.
Warmly,
Elena
Kawaii Pen Shop 💌
Purchased item
Sanrio Character Water Bottle
"I never received any part of my order. Custom..."
Nicole P.Verified
Love it!!❤️
Purchased item
Snoopy Mystery Box
"Love it!!!❤️"
Tiffany B.Verified
I need to remember to read sizes/dimensions but overall, I will order again at some point in time.
Purchased item
Blossom Dreams A4 Clear Pocket
"Did not receive."
Kristina D.Verified
Horrible customer service, high prices, higher shipping prices. Returns are ridiculous as well. Would not recommend purchasing here.
Purchased item
Vintage Dreams Lace Craft Paper
"These are cute but not worth the money spent..."
Gloria M.Verified
Lots of stuff
Purchased item
Sailor Moon Umbrella
"Cute stuff and fast delivery"
Cheri M.Verified
You took a really long time getting here.
Purchased item
Furukawashiko 4 Designs Memo Pad - Cat & Sakura
"We like the cat postits."
Rob S.Verified
No
Purchased item
Peanuts Snoopy Ceramic Bowl
"Love the bowls!"
Chris H.Verified
So many emails about offers but no update about my order until a couple of days ago when it asked me to rate my purchases! Can’t rate them! Never got them!
Purchased item
Peanuts Snoopy Stickers - Set of 50
"They never came! None of my purchases - made..."
Debbie L.Verified
This company was TOP NOTCH! They went above and beyond and the extra gifts were amazing. Great quality and it made a lot of people happy this Christmas.
Purchased item
ClearView Pastel Cloud Pocket Notepad
"I really enjoyed the items I received and the..."
Meghan M.Verified
Great products. Packed well. Love all the sweet extras.
Purchased item
Holo Hearts Clear Masking Tapes
"Loved my whole order. Packaged well and lots..."
Megan L.Verified
everything came fast and as described :)
Purchased item
Japanese Cartoon Cat Gel Pen
"so cute! it did seem to run out of ink fairly..."
Iris O.Verified
So may good items in your shop! So much to choose from! Thank you!
Purchased item
Lucky Paws Pen Caddy
"I bought this for my daughter for Christmas...."
Reginald W.Verified
No
Purchased item
Kaonashi Coin Bank
"Kids loved it"
Amanda D.Verified
Didn’t send me my full order despite communications back and forth. And also didn’t refund me for my purchase that was never fulfilled.
Purchased item
Powerpuff Girls Sippin’ Super Squad Mug
"I never received it. I emailed customer servi..."
Haley B.Verified
Great store! Will search here for my stationary needs in the future
Purchased item
Pokémon Charmer Gel Pens - Limited Candy Quest Collection
"Excellent pen! Very smooth wroting and cute,..."
Arim K.Verified
Hope they are little bit affordable
Purchased item
Miffy Berry Bliss Cosmetic Organizer Bag
"It is super cute. Like the white one better"
Anna R.Verified
Fast delivery and great products!
Purchased item
Monet Garden Watercolor Dot Stickers - Set of 6 Sheets
"Great products! I would recommend!!!"
Anthea R.Verified
Terrible service and experience
Purchased item
Sanrio Characters Bubble Pop Pen - Limited Edition
"Terrible service and experience"
M.e. V.Verified
Shipping was fine
Purchased item
Winter Mystery Pack
"Absolutely not worth it, boring items, little..."
Chiara G.Verified
Swift purchase and delivery. Very good service.
Purchased item
My Neighbor Totoro Mouse Pad
"Lovely!"
Sienna M.Verified
they were great with responses and making sure i was happy when one of the items i ordered was temporarily out of stock
Purchased item
Peanuts Snoopy Ceramic Bowl
"very cute and a gd shape for my size portions"
Gayle W.Verified
Beautiful items, easy website.
Purchased item
Tombow Fudenosuke Brush Pen - Hard Tip
"Love this pen, especially for lettering."
Peggy L.Verified
No
Purchased item
My Neighbor Totoro Gel Pen
"Quality merchandise.
Love the variety of gene..."
Melissa D.Verified
Wish you could replace the pen that exploded in pack
Purchased item
Kawaii Snoopy Gel Ink Pens - Set of 10
"One of the pens in the pack had exploded and..."
Christine S.Verified
Hard to resist shopping here. So much choice and high quality items.
Purchased item
Sanrio Character Eraser
"I use these pens regularly so was happy to se..."
Celisete R.Verified
Love all the items.
Purchased item
Kawaii Animal Gel Pen - 10 Color Set
"Love the pens. Great gift"
Aki C.Verified
No
Purchased item
Miffy Berry Bliss Canvas Tote
"The bag handles were different lengths. It’s..."
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