At first there was a problem with the package because it wasn’t moving for about a week and I reached out to customer service a couple times, but it was on the weekend and I got someone who wasn’t too helpful. But I reached back on Monday and I talked to someone else and they were awesome. It’s took care of everything for me and it should my package would be on the way that evening and it was.And because of that I will be ordering again from Medplex very soon!!