Casey M.Verified
Always a great experience!
Purchased item
Lip Butter Bundle
"The lip butters all feel like actual melted b..."
Joanna K Cosmetics store reviewsSee product reviews
Gladys N.Verified
Swift
Purchased item
Lip Butter Bundle
"A lil more tint would do great on the lip but..."
Tina M.Verified
they are friendly and allow us to use the washrooms- a plus
Purchased item
Lip Butter Bundle
"The consistency is good but apart from berry..."
Rahma A.Verified
Very smooth
Easy and simple to use the site
Quick shipping
Purchased item
Lip Butter Bundle
"Love it ❤️
Good job on it 👌
Bring us more 💃🏽..."
Mupa M.Verified
Really great customer service!
Purchased item
Lip Butter Bundle
"Such beautiful lip butters! They are so smoot..."
Brenda M.Verified
Delayed delivery was not nice
Purchased item
Lip Butter Bundle
"Lip butters are smooth and the applicator is..."
Audrey T.Verified
You guys are It.
Purchased item
Black Berry
"Black berry. It blends with my skin tone perf..."
Sharon M.Verified
The launch sale was seamless. I love the communication via Whatsapp. The delivery was prompt even with the busy launch of the lip butters.
Purchased item
Black Berry
"I got the Marshmallow and Blackberry lip butt..."
Jackline N.Verified
The shipping is seamless and timely
Purchased item
Latte
"The latter butter is long lasting and I love..."
Sarah A.Verified
It was easy to buy from the site and picking in store as well
Purchased item
Black Berry
"Love it"
Harris M.Verified
Seamless besides the no delivery due to user requests. What if I dint get time at all?
Purchased item
Black Berry
"I was not the user but the ATM but the user l..."
Mukami N.Verified
N/A
Purchased item
Latte
"I love the packaging and vibe of it however i..."
Jackie M.Verified
Your customer service is top knoch .
Purchased item
Lip Butter Bundle
"A great package. Im spoiled for choice each d..."
Karen M.Verified
Online shopping is seamless and quick. Details are sent immediately to your email and WhatsApp once you complete payment.
Purchased item
Marshmallow
"It’s a cute subtle pink tint that blends so w..."
Sandrah N.Verified
Response was swift and clear. The agents were kind welcoming and the website was user friendly particularly for a first time user like me.
Purchased item
Lip Butter Bundle
"Blackberry is by far the best in my opinion w..."
Elizabeth M.Verified
Very nice customer service
Purchased item
Latte
"I really love it it's so satisfying definitel..."
Nicole N.Verified
Seamless
Purchased item
Lip Butter Bundle
"Amazing products….. non-sticky and moisturizi..."
Faith M.Verified
I made a special request with my order and they delivered. Thank you again
Purchased item
Lip Butter Bundle
"I love the lip butters so much. Gifted one to..."
Marion M.Verified
Efficient service and delivery
Purchased item
Latte
"I like the product. Proud of the team kudos"
Noela S.Verified
Fast and efficient
Purchased item
Marshmallow
"So good but i prefer the lip oils. Didn’t las..."
Jerioth M.Verified
I received my order tracking order almost immediately and had the team follow up when my order took a bit of time to be delivered. They followed up with a call upon letting them know that I hadn’t received my package and they followed up to ensure that I received it in good time.
Purchased item
Lip Butter Bundle
"The Joanna K Cosmetics team is A1! Their comm..."
Maurice K.Verified
Good.
Purchased item
Lip Butter Bundle
"The butters could’ve been more tinted.Felt li..."
Lenah M.Verified
Next day delivery
Purchased item
Latte
"Buttery smooth! Lasts long..Love it. I'd appr..."
Ivy K.Verified
It was okay
Purchased item
Latte
"So moisturizing! Love it for my day to day us..."
Tabitha G.Verified
Awesome
Purchased item
Lip Butter Bundle
"Loved it 👌🏾. Keep doing the amazing work. We..."
Faith T.Verified
The riders kept canceling on me😭😭
Purchased item
Marshmallow
"I loved it!"
Njeri T.Verified
Easy
Purchased item
Lip Butter Bundle
"Thank you. Excellent products. Being the very..."
Gloria M.Verified
I used pickup mtaani and everything was a smooth
Purchased item
Black Berry
"I had high hopes for blackberry, but unfortun..."
Wanjiru M.Verified
It's easy and straighforward. This time during the sale the website ddnt have delays..That's a plus
Purchased item
Lip Butter Bundle
"seemless and perfect as always. keep up the g..."
Daisy L.Verified
The service was great 👍🏾
Purchased item
Latte
"Very moisturising."
Joy B.Verified
Pleasant experience with the nicest delivery riders
Purchased item
Latte
"Obsessed!!"
Njeri K.Verified
It was seamless... with respectful rider
Purchased item
Black Berry
"It is exactly as advertised"
Joan J.Verified
Customer service always on point!!
Purchased item
Eye shadow
"Love love the packaging , very classy!"
Beatrice M.Verified
100%
Purchased item
Lip Butter Bundle
"I love Joanna K. Taste was nonexistent and sm..."
Veronicah K.Verified
The customer experience is very good..all the way from placing the order to receiving it.Looking forward to more innovations from Joanna cosmetics☺️
Purchased item
Black Berry
"I love the lip butter,sits well on the lips a..."
Claire K.Verified
Amazing customer care service.
Purchased item
Latte
"Absolutely love latte 😍✨ It’s smooth, non-sti..."
Elizabeth K.Verified
Splendid
Purchased item
Marshmallow
"The experience was seamless especially orderi..."
Zoe K.Verified
Clear communication quick delivery overall great experience
Purchased item
Black Berry
"Its very soft and buttery on the lips"
Winnie O.Verified
great service
Purchased item
Lip Butter Bundle
"best lip product out of all"
Ruby K.Verified
Check out was pretty fast
Purchased item
Lip Butter Bundle
"I wish it was more pigmented. There is barely..."
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