Debra I.Verified
Efficient. Communicative. Effective
Purchased item
Unapologetic
"Loved the matte look"
Joanna K Cosmetics store reviewsSee product reviews
Jane Becky O.Verified
Fast replies😝
Purchased item
Cocoa Crush
"Love the pigment"
Ann K.Verified
I had a terrible experience . I purchased lip oils after confirming details with your team over the phone, only to receive fake products. These were meant to be birthday gifts for a friend, which makes it even more upsetting. When I raised the issue, the person I spoke to offered empty reassurances without any clear next steps or resolution. I’m extremely disappointed by how this was handled.
Purchased item
TANGERINE
"I had a terrible experience as a first-time c..."
Vanessa K.Verified
I would absolutely purchase from Joanna K again
Purchased item
Limuru
"I love it. I love the fact that it doesn't bu..."
Bevy K.Verified
Great customer service
Purchased item
Limuru
"Excellent product"
Sasha A.Verified
Seamless
Purchased item
Basically
"Love it"
Beryl M.Verified
The missing star is cause I didn't get a confirmation message when it arrived at the pickup station
Purchased item
Cocoa Crush
"I really like it."
Zedd N.Verified
Simless
Purchased item
CHERRY POP
"I love everything"
Hilda M.Verified
The delivery was timely and flawless!
Purchased item
Limuru
"Its wears for long and compliments my skin qu..."
Ruth K.Verified
Great experience shopping 🛍️
Purchased item
Ruby
"Loving it!"
Juliet N.Verified
I love the choco scent 🤩❤️
Purchased item
Cocoa Crush
"I love the choco scent❤️"
Esther M.Verified
Smooth and easy
Purchased item
Au-Naturale
"I'll repurchase soon!"
Cynthia K.Verified
I love the excellent customer experience.
Purchased item
Au-Naturale
"I love the pigment, longevity and especially..."
Njoki E.Verified
Timely
Purchased item
Apricot
"Gives Pretty and yummy moisturied lips"
Evelyn M.Verified
They're great
Purchased item
Queen
"I loooove love love it"
Karen K.Verified
I loved everything from the products, to the service and delivery.
Purchased item
Cocoa Crush x Bittersweet
"I loved everything from the products (to be f..."
Nduku K.Verified
Seamless and fast .
Purchased item
Millenial
"A long lasting stunning lipbalm"
Florence G.Verified
Same day delivery.
Purchased item
Limuru x Boss
"I have always worn lipstick for many years, b..."
Ann K.Verified
Process was smooth
Purchased item
Ruby
"Amazing and stays for long"
Joanna K.Verified
Everything is very seamless and the customer service is amazing.
Purchased item
Basically
"One of my favorite nude shades especially for..."
Wanjiru D.Verified
Picked pick up mtaani and was delivered to me in Ngong the next day
Purchased item
TANGERINE
"I love the lip oil, first time using one. it..."
Sherleen W.Verified
Timely delivery and nice riders esp Benja!
Purchased item
Limuru 2.0
"Very good pigment and lasts a long while on t..."
Abigael K.Verified
Loved it — bought it during a sale, so I saved some coins.
Purchased item
Frost
"This is the best gloss ever - it applies so s..."
Wambui C.Verified
This product is such a nice lipgloss
Purchased item
Bittersweet
"Such a nice lipgloss!"
Margaret K.Verified
Ordering, delivery, and pickup were seamless. Also, I appreciated how Val called a few weeks later to ask for feedback. She was lovely.
Purchased item
Cocoa Crush
"Ordering, delivery, and pickup were seamless...."
Irene N.Verified
Great experience and process
Purchased item
Au-Naturale
"Long lasting and easy application"
Susan N.Verified
Frequent delays from the team dropping the order to the pick up mtaani spot, although I like the customer service from the Joanna K team. Its reassuring but also not the best experience for my past 2 orders.
Purchased item
Millenial
"My all time fav lipgloss"
Tabitha J.Verified
Very easy to shop on the site and convenient pick up points help save up on delivery fees
Purchased item
Limuru
"I love how the lippies last almost all day an..."
Moureen M.Verified
Very seamless
Purchased item
Limuru 2.0
"I love how it doesn't make my lips peel, I've..."
Sofia M.Verified
The staff! Top notch. Add them salary..!
Purchased item
Limuru
"Ten over ten minus nothing!"
Joanna K Cosmetics store reviewsVisit store